Part-Time Banking Care Specialist

Partners Bank; Sanford (ME); On-site; USD 26,000 - 37,000; Part time

Job summary

Partners Bank in Springvale, ME seeks a part-time Customer Care Representative to handle customer inquiries via phone, email, chat and other channels, delivering exceptional service while mastering all bank products.

You’ll work in a call-center environment, provide digital banking support, assist with card services and account issues, and help customers navigate banking options with accuracy and professionalism.

Qualifications

• Minimum two years in customer sales/service or frontline banking/financial services preferred.
• Excellent written and verbal communication skills.
• Ability to work independently as well as in a team environment.
• Adaptable to change and able to multitask.

Responsibilities

• Promote strong customer relationships by providing exceptional service via phone, email, chat, and mail.
• Maintain in-depth knowledge of bank products and services.
• Provide digital banking support and first-line system access support for employees.

Job description

Partners Bank in Springvale, ME seeks a part-time Customer Care Representative to handle customer inquiries via phone, email, chat and other channels, delivering exceptional service while mastering all bank products.

You’ll work in a call-center environment, provide digital banking support, assist with card services and account issues, and help customers navigate banking options with accuracy and professionalism.