Part-Time Banking Call Center Specialist

Up Branding; Mankato (MN); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

401(k) with Employer Match

Profit Sharing

Job summary

United Prairie Bank is hiring a part-time Call Center Representative at one of our Minnesota branches, with work hours scheduled between 10:00 a.m. and 2:00 p.m., Monday through Friday.

You will provide friendly and courteous support by answering account questions, resolving inquiries, and recommending solutions tailored to customers' financial needs via phone, email, and instant messaging. Qualifications include a high school diploma or GED; a Bachelor’s in Business or Finance is preferred; 1+

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business or Finance preferred.
• 1+ years of sales or call center experience preferred.
• 1+ years of banking experience required.
• Deliver an exceptional customer service experience.
• Problem solving skills to find effective solutions.
• Ability to work independently and cooperatively with other team members.

Responsibilities

• Answer account questions via phone, email, and instant messaging.
• Resolve customer inquiries and issues in a courteous manner.
• Recommend tailored financial solutions based on customer needs.

Skills

Customer service

Problem solving

Multi-tasking

Decision making

Professionalism

Education

High school diploma or GED

Bachelor's degree in Business or Finance

Job description

United Prairie Bank is hiring a part-time Call Center Representative at one of our Minnesota branches, with work hours scheduled between 10:00 a.m. and 2:00 p.m., Monday through Friday.

You will provide friendly and courteous support by answering account questions, resolving inquiries, and recommending solutions tailored to customers' financial needs via phone, email, and instant messaging. Qualifications include a high school diploma or GED; a Bachelor’s in Business or Finance is preferred; 1+