Part-Time Banking Associate - Customer-Focused & Tech-Savvy

JPMorgan Chase & Co.; Ypsilanti (MI); On-site; USD 21,000 - 29,000; Part time

Job summary

JPMorgan Chase & Co. is hosting a part-time Associate Banker event for Ann Arbor, Ypsilanti, MI and surrounding areas. The role is 30 hours per week at a local branch, focusing on customer service and account opening.

As an Associate Banker, you will greet clients, educate on Chase digital tools, and work with the team to meet customers' financial goals. A high school diploma and customer service experience are preferred.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely.
• Ability to quickly learn products, services, and procedures.
• Strong customer-service orientation and teamwork.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Provide account servicing, maintenance, and opening new accounts in line with policies.
• Educate and assist clients with day-to-day banking transactions and digital tools.
• Build relationships with clients by listening, asking questions, and understanding needs—collaborate with team.
• Handle branch operations and cash-related tasks following bank policies.

Skills

Client service experience

Clear communication

Team collaboration

Learn products quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is hosting a part-time Associate Banker event for Ann Arbor, Ypsilanti, MI and surrounding areas. The role is 30 hours per week at a local branch, focusing on customer service and account opening.

As an Associate Banker, you will greet clients, educate on Chase digital tools, and work with the team to meet customers' financial goals. A high school diploma and customer service experience are preferred.