Part-Time Banker: Relationship-Driven & Tech-Savvy

JPMorgan Chase & Co.; Ortonville (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Michigan to deliver friendly, attentive service and help clients meet their financial goals.

You will welcome clients, assist with account servicing, and promote digital banking tools while ensuring compliance with bank policies and regulatory requirements. The role focuses on building trusted client relationships, providing product knowledge, and collaborating with branch teammates to achieve success in a fast-paced, service-driven

Qualifications

• Ability to put clients first and exceed their expectations — delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships — demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients — communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Michigan to deliver friendly, attentive service and help clients meet their financial goals.

You will welcome clients, assist with account servicing, and promote digital banking tools while ensuring compliance with bank policies and regulatory requirements. The role focuses on building trusted client relationships, providing product knowledge, and collaborating with branch teammates to achieve success in a fast-paced, service-driven