Part-Time Banking Associate | Customer Experience Pro

JPMorgan Chase & Co.; Webster Groves (MO); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Webster Groves, MO is seeking an Associate Banker to welcome clients, build relationships and provide banking solutions with modern technology.

The role focuses on hospitality, account servicing, assisting clients with everyday transactions, and educating customers on Chase products. You will greet clients, manage lobby flow with a tablet, open new accounts, support daily banking, and collaborate with branch teammates to help clients reach their financial goals.

Qualifications

• Required Qualifications, Capabilities, and Skills include delivering attentive and friendly service, building trusted relationships, engaging clients, resolving issues with attention to detail, and working collaboratively with the team.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Exceed client expectations by providing account servicing and opening new accounts while complying with policies and regulations.
• Educate and assist clients with day-to-day banking transactions using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, in line with bank policies.

Skills

Customer service

Relationship building

Communication skills

Technology literacy

Financial awareness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Webster Groves, MO is seeking an Associate Banker to welcome clients, build relationships and provide banking solutions with modern technology.

The role focuses on hospitality, account servicing, assisting clients with everyday transactions, and educating customers on Chase products. You will greet clients, manage lobby flow with a tablet, open new accounts, support daily banking, and collaborate with branch teammates to help clients reach their financial goals.