Part-Time Banking Advisor - Personal Solutions

Bank N.A.; Berwyn (IL); On-site; USD 21,000 - 26,000; Part time

Job summary

BMO is seeking a part-time Lobby Leader in our branch environment to deliver exceptional customer service and guide clients through available banking channels. You will engage customers upon entry, discuss personal banking options, and promote digital self-service tools.

The role emphasizes needs-based conversations, risk awareness, and a focus on delivering a seamless customer experience across channels. This position is well-suited for those who thrive in a collaborative team setting.

Qualifications

• Delivers exceptional service to customers and prospects.
• Identifies customer needs and provides advice on financial solutions.
• Collaborates with branch partners to deliver the customer experience and business objectives.
• Welcomes customers and guides them to digital/self-serve options.
• Assists in client conversations about banking services and channels.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and provides advice and guidance regarding financial solutions.
• Collaborates with BMO partners to deliver the customer experience and business objectives.
• Welcomes and guides customers to digital and self-serve options.
• As a lobby leader, conducts conversations about banking services and channels.

Skills

Customer service

Sales

Communication

Team collaboration

Problem solving

Job description

BMO is seeking a part-time Lobby Leader in our branch environment to deliver exceptional customer service and guide clients through available banking channels. You will engage customers upon entry, discuss personal banking options, and promote digital self-service tools.

The role emphasizes needs-based conversations, risk awareness, and a focus on delivering a seamless customer experience across channels. This position is well-suited for those who thrive in a collaborative team setting.