Part-Time Bank Advisor: Personal Banking & Guidance

BMO; Machesney Park (IL); Presencial; USD 42.000 - 55.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Descripción de la vacante

BMO is seeking a part-time lobby associate to deliver exceptional customer service and guidance on financial solutions in a branch setting. You will collaborate with partners to enhance the customer experience and drive branch objectives.

Responsibilities include guiding customers to digital options, handling transactions, and identifying opportunities to broaden customer relationships. Strong communication and teamwork skills are essential for success in this role.

Formación

• 1–2 years of relevant experience desirable.
• Confident with social media, tablets, smartphones and online tools.
• Experience in a consultative customer service or sales role is a plus.
• Basic knowledge of banking solutions to refer to specialists.

Responsabilidades

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and provides guidance on financial solutions.
• Guides customers to digital and self-serve options.
• Assists in client conversations about banking services and alternative channels.
• Meets transaction-based needs with seamless execution.
• Supports branch operations and collaboration with the market team.

Conocimientos

Interpersonal skills

Communication skills

Problem solving

Teamwork

Organization

Collaboration

Active listening

Sales experience

Descripción del empleo

BMO is seeking a part-time lobby associate to deliver exceptional customer service and guidance on financial solutions in a branch setting. You will collaborate with partners to enhance the customer experience and drive branch objectives.

Responsibilities include guiding customers to digital options, handling transactions, and identifying opportunities to broaden customer relationships. Strong communication and teamwork skills are essential for success in this role.