Personal Banker & Customer Experience Specialist

Maine Community Bank; Brunswick (ME); On-site; USD 26,000 - 29,000; Full time

Job summary

Maine Community Bank in Brunswick, ME is seeking a customer-focused teller to support daily branch activities, drive growth initiatives, and provide top-tier service to customers. The role includes teller duties, cross-selling opportunities, and adherence to banking regulations and internal policies.

The position requires a high school diploma or equivalent and at least 1 year of customer service or cash handling experience, with strong communication, accuracy, and time-management skills.

Qualifications

• High school diploma or equivalent; 1 year experience in customer service or cash handling preferred.
• Familiarity with computer applications and basic software
• Superior customer service, excellent communication and organizational skills
• Demonstrated ability to use sound judgment and decision-making skills
• Be punctual with scheduled work and manage time effectively
• Conscientious, cooperative work approach with professional appearance
• Maintain privacy, integrity, and confidentiality of customer and bank information
• Able to work at multiple locations as needed; travel within geographic area possible
• Commitment to achieving personal and team growth through the bank's sales culture and goals
• Accuracy and attention to detail

Responsibilities

• Contributes to branch growth and participates in activities designed to meet assigned goals.
• Identify opportunities to refer customers to other lines of business and/or vendors.
• Provide teller functions for customers in person, through the mail, or as assigned.
• Understand and follow Federal and State banking regulations and Bank policies.
• Provide professional, courteous, and efficient service to all customers per service standards.
• Maintain privacy and confidentiality of customer and Bank information.
• May be required to work in multiple locations regularly.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Computer literacy

Communication

Attention to detail

Time management

Professional appearance

Integrity

Education

High school diploma or equivalent

Job description

Maine Community Bank in Brunswick, ME is seeking a customer-focused teller to support daily branch activities, drive growth initiatives, and provide top-tier service to customers. The role includes teller duties, cross-selling opportunities, and adherence to banking regulations and internal policies.

The position requires a high school diploma or equivalent and at least 1 year of customer service or cash handling experience, with strong communication, accuracy, and time-management skills.