Part-Time Bank CSR - Customer Service & Cash Handling

F&M Bank; Walnut Creek (CA); On-site; USD 30,000 - 34,000; Part time

Job summary

F & M Bank in Walnut Creek, CA is seeking a part-time Customer Service Representative to work 30 hours per week. You will handle a variety of transactions with a strong emphasis on customer care and accurate processing, both in person and via drive‑up or phone.

The role requires at least 1 year of cash handling experience, a high school diploma, and the ability to maintain security and accuracy in all duties. Bilingual skills are a plus.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of cash handling experience.
• Credit history check successfully completed as a condition of employment.
• Spanish speaking preferred but not required.
• Ability to process transactions accurately and securely.

Responsibilities

• Provide prompt, friendly customer service and accurately process a variety of transactions.
• Identify customer needs and promote appropriate products; refer to branch staff when needed.
• Maintain security and internal controls to protect customers’ funds and information.
• Efficiently and accurately process teller transactions for in‑person, drive‑up, or phone interactions.

Skills

Customer service

Communication

Cash handling

Sales referrals

Education

High School Diploma

Job description

F & M Bank in Walnut Creek, CA is seeking a part-time Customer Service Representative to work 30 hours per week. You will handle a variety of transactions with a strong emphasis on customer care and accurate processing, both in person and via drive‑up or phone.

The role requires at least 1 year of cash handling experience, a high school diploma, and the ability to maintain security and accuracy in all duties. Bilingual skills are a plus.