Part-Time Banking CSR: Customer Care & Transactions

Fmbonline; Walnut Creek (CA); On-site; USD 30,000 - 34,000; Part time

Job summary

F&M Bank in Walnut Creek, CA, is seeking a part-time Customer Service Representative (30 hours). You will be the face of the branch, delivering prompt, friendly service and accurately processing a range of transactions in person, on the phone, or at the drive-up.

The role requires at least a high school diploma, 1 year of cash handling, and a customer-first mindset. Bilingual Spanish skills are preferred; a Teller Test and background check are part of the hiring process.

Qualifications

• Must have at least a high school diploma or equivalent.
• Minimum 1 year of cash handling experience.
• Spanish speaking preferred but not required.
• Successful completion of the Teller Test.
• Background check clearance required.

Responsibilities

• Provide prompt, friendly customer service in person, by phone, or drive-up.
• Accurately process a variety of customer transactions.
• Identify customer needs and refer to products or branch staff.
• Maintain security and accuracy of funds and information.

Skills

Customer service

Cash handling

Communication

Cross-selling

Teamwork

Education

High school diploma or equivalent

Job description

F&M Bank in Walnut Creek, CA, is seeking a part-time Customer Service Representative (30 hours). You will be the face of the branch, delivering prompt, friendly service and accurately processing a range of transactions in person, on the phone, or at the drive-up.

The role requires at least a high school diploma, 1 year of cash handling, and a customer-first mindset. Bilingual Spanish skills are preferred; a Teller Test and background check are part of the hiring process.