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Nielsen Dodge Chrysler Jeep Ram, a leading automotive dealership, seeks a part-time receptionist in East Hanover, NJ. The role involves customer service, appointment scheduling, and front desk operations. Ideal candidates will possess strong communication skills and customer service experience, particularly in the automotive industry.
Nielsen Dodge Chrysler Jeep Ram, a leading automotive dealership in East Hanover, New Jersey, is seeking a part-time receptionist to join our team. The ideal candidate will have a strong background in customer service and a passion for the automotive industry. As a receptionist, you will play a crucial role in providing excellent customer service and maintaining the front desk operations of our dealership.
Hours: Monday-Friday 5:30 PM - 8 PM and Saturdays 9 AM - 6 PM. Saturday's are required.
Responsibilities:
- Greet and assist customers as they enter the dealership, ensuring a positive first impression.
- Answer and direct phone calls to the appropriate department or individual.
- Handle and distribute incoming mail and deliveries.
- Schedule and confirm appointments for sales department.
- Maintain the cleanliness and organization of the front desk and reception area.
- Assist with various administrative tasks such as data entry, filing, and scanning documents.
- Provide support to sales and service departments as needed.
- Follow up with customers to ensure satisfaction with services provided.
- Other duties as assigned by management.
Requirements:
- High school diploma or equivalent.
- Prior customer service experience, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and other computer applications.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Professional appearance and demeanor.