Home-Based Office Receptionist (Remote)

Mirage Maps Travel; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in travel concierge services is on the lookout for a Home-Based Office Receptionist. This exciting role offers the chance to support clients with travel bookings, itinerary planning, and customer service, all while working remotely. Ideal candidates will possess strong organizational skills, a knack for multitasking, and a passion for travel. With flexible hours, travel discounts, and opportunities for professional growth, this position promises a rewarding career in a supportive and collaborative environment. If you thrive in a detail-oriented role and are eager to contribute to unforgettable travel experiences, this is the perfect opportunity for you.

Benefits

Flexible work hours

Travel discounts and perks

Opportunities for professional development

Supportive team environment

Qualifications

• Experience in customer service or administrative support is essential.
• Proficiency in Microsoft Office and Google Workspace required.

Responsibilities

• Enter and update client travel information and bookings.
• Provide outstanding customer support via email, phone, and chat.

Skills

Customer Service

Organizational Skills

Communication Skills

Multitasking

Attention to Detail

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office

Google Workspace

CRM Software

Travel Booking Platforms

Job description

Job Title: Home-Based Office Receptionist (Remote)

Location: Remote

Job Type: Full-Time / Part-Time

About Us:
We are a premier travel concierge service dedicated to curating unforgettable travel experiences for our clients. We specialize in bespoke itineraries, luxury accommodations, and seamless travel planning. Our mission is to provide exceptional service, ensuring every detail is flawlessly executed.

Position Overview:
We are seeking a Home-Based Office Receptionist (Remote) to support our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service. This role requires a highly organized, detail-oriented professional with excellent communication skills and a passion for travel.

Key Responsibilities:
Administrative & Data Entry Duties:

• Enter and update client travel information, bookings, and preferences into internal systems.
• Maintain organized records of vendor contacts, pricing, and policies.
• Assist with invoicing, payments, and reconciliation of travel expenses.
• Conduct research on travel trends, destinations, and exclusive deals.

Scheduling & Customer Service:

• Coordinate appointments and meetings for clients and internal team members.
• Manage email correspondence, responding to inquiries professionally and in a timely manner.
• Provide outstanding customer support via email, phone, and chat.
• Follow up with clients to ensure satisfaction and gather feedback.

Benefits:

• Competitive salary based on experience.
• Flexible work hours and fully remote position.
• Travel discounts and perks.
• Opportunities for professional development and growth.
• Supportive and collaborative team environment.

Requirements:

• Experience in customer service or administrative support.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office, Google Workspace, and travel booking platforms.
• Ability to handle sensitive client information with confidentiality.
• Excellent written and verbal communication skills.
• Self-motivated and able to work independently in a remote environment.
• Familiarity with CRM software and data entry tools is a plus.