Part-Time Associate Banker — Exton, PA

JP Morgan Chase; Exton (PA); On-site; USD 25,000 - 30,000; Part time

Job summary

JP Morgan Chase seeks an Associate Banker for a 20-hour schedule at the Exton Square Branch in Exton, PA. You will welcome clients, learn their needs, and guide them through banking solutions with friendly, attentive service.

You will build trusted relationships by listening and explaining products, while supporting daily branch operations and digital tooling. This role emphasizes customer-first service and collaboration with the branch team.

Location: Exton, PA; Part-time, on-site.

Qualifications

• High school diploma or GED required.
• Prior customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to explain banking products clearly.
• Comfort with technology and digital banking tools.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

JP Morgan Chase seeks an Associate Banker for a 20-hour schedule at the Exton Square Branch in Exton, PA. You will welcome clients, learn their needs, and guide them through banking solutions with friendly, attentive service.

You will build trusted relationships by listening and explaining products, while supporting daily branch operations and digital tooling. This role emphasizes customer-first service and collaboration with the branch team.

Location: Exton, PA; Part-time, on-site.