Part-Time Associate Banker - Customer Experience

JPMorgan Chase & Co.; Cranberry Township (Butler County); On-site; USD 21,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. Cranberry Township seeks an Associate Banker to provide excellent client service in a part-time 20-hour schedule at the Cranberry Branch. The role emphasizes welcoming clients, guiding them through digital banking tools, and building trusted relationships.

The Associate Banker will assist with account openings, daily transactions, and partner with the team to meet client financial goals while adhering to banking policies and standards.

Qualifications

• High school diploma or GED.
• Experience in delivering courteous client service.
• Comfort with opening accounts and guiding customers through banking processes.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day banking, including mobile app, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling while complying with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Tech-savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. Cranberry Township seeks an Associate Banker to provide excellent client service in a part-time 20-hour schedule at the Cranberry Branch. The role emphasizes welcoming clients, guiding them through digital banking tools, and building trusted relationships.

The Associate Banker will assist with account openings, daily transactions, and partner with the team to meet client financial goals while adhering to banking policies and standards.