Part-Time Assistant Store Manager

Daily Thread; Wilkes-Barre (Luzerne County); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to lead sales and enhance customer satisfaction in a retail environment. This role is pivotal in shaping store strategies that align with corporate values, overseeing operations from inventory management to visual merchandising. The ideal candidate will possess a strong sales focus, exceptional communication skills, and a passion for team development. Join a vibrant team where your leadership will directly impact store performance and create an inviting shopping experience for customers. If you're ready to take the next step in your retail career, this opportunity is perfect for you!

Qualifications

• 1+ years of retail management experience, preferably as an Assistant Manager.
• Strong sales focus with proven ability to lead and coach teams.

Responsibilities

• Achieve personal and store sales goals while fostering team development.
• Implement effective sales strategies and maintain high customer satisfaction.

Skills

Retail Management

Sales Strategy Development

Customer Interaction

Problem-Solving

Visual Merchandising

Inventory Management

Technology Proficiency

Coaching and Mentoring

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

POS Systems

CRM Systems

Microsoft Office

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities:

1. Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
2. Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
3. Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
4. Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
5. Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
6. Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
7. Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
8. Implement the store's inventory security measures, adhering to the company’s loss prevention program.
9. Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Requirements

1. Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
2. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
3. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
4. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
5. Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
6. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
7. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.