Store Manager

Tapestry, Inc.; Washington (PA, District of Columbia); On-site; USD 62,000 - 84,000; Full time

Job summary

A leading global fashion house seeks a Store Manager for their Washington, PA location. The role involves fostering a luxury customer experience, achieving sales goals, and developing a high-performing team. Ideal candidates will have experience in luxury retail and a passion for fashion. This position offers competitive compensation and a range of benefits.

Benefits

Health Insurance

401(k)

Paid Time Off

Employee Discounts

Incentive Compensation

Qualifications

• 2-5 years of previous Store Manager experience in luxury retail preferred.
• Knowledge of fashion trends and competition is essential.

Responsibilities

• Deliver renowned service to create a Modern Luxury customer experience.
• Achieve and exceed sales goals through clienteling and building relationships.
• Evaluate team performance and provide coaching to prioritize service.

Skills

Communication

Teamwork

Customer Focus

Fashion Knowledge

Education

High school diploma or equivalent

College degree

Tools

MS Office

Retail systems

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

About Coach

Coach is part of the Tapestry portfolio— a global house of brands committed to innovation and inclusivity. Visit our Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Position: Store Manager

Location: Washington, PA at the Tanger Outlet

Website: http://www.coach.com/about/Employment.aspx

TO APPLY, SEND RESUME TO: [e-mail]

About Coach

Founded in 1941, Coach is a leading New York design house of modern luxury accessories and lifestyle collections, known for its American attitude, heritage of fine leather goods, superior quality, and exceptional customer experience.

Our Culture

We foster a culture of mutual respect, support, accountability, and passion for our brand and products. We aim to provide an inspiring and modern workplace where talent can thrive.

Job Responsibilities

1. Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience.
2. Develop product knowledge skills and stay updated on current collections, training the team accordingly.
3. Achieve and exceed sales goals through strategies like clienteling, sourcing new customers, and building long-term relationships.
4. Support teamwork, trust, and collaboration with peers, customers, and supervisors.
5. Stay informed about market competition, industry, fashion trends, and customer shopping behaviors.
6. Evaluate team performance and provide coaching to prioritize service and sales; create development plans.
7. Demonstrate business acumen by forecasting, planning, and budgeting (e.g., payroll, staffing).
8. Create a talent pipeline by recruiting, interviewing, and retaining top talent.

Candidate Requirements

1. 2-5 years of previous Store Manager experience in luxury retail preferred. Knowledge of fashion trends and competition is essential.
2. High school diploma or equivalent; college degree preferred.
3. Proficient in MS Office and retail systems (labor management, inventory, sales reporting).
4. Effective communication skills; ability to maneuver sales floor and meet stockroom requirements.
5. Flexible schedule including nights, weekends, and holidays.

Important Notice

Beware of fraudulent recruiting activity via Craigslist. Coach does not solicit via email or request credit reports during the hiring process. Report any suspicious activity to Craigslist and [e-mail].

Equal Opportunity Employment

Coach is committed to equal employment opportunity and does not discriminate based on legally protected characteristics. Visit www.coach.com for more information.

Our Competencies

Includes Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, and Learning on the Fly. For managers, additional competencies include Strategic Agility, Developing Others, and Building Effective Teams.

Benefits and Compensation

Base pay range: $62,000 - $84,000 annually. Benefits include health insurance, 401(k), paid time off, discounts, and incentive compensation. More details available on our benefits page.