Part-Time Assistant Store Manager

89th & Madison; Paramus (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Discounts on products

Employee Wellness programs

Monthly Bonus incentives

Job summary

89th & Madison is seeking an Assistant Store Manager in Paramus, NJ to drive sales and enhance customer satisfaction. You will shape store strategy, supervise opening/closing procedures, inventory control, and visual merchandising while leading a team to achieve store targets.

You will collaborate across departments to deliver a superior customer experience, coach staff, and maintain store standards. The role involves lifting up to 40 pounds, using POS and CRM tools, and promoting company values.

Qualifications

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• Strong leadership and coaching skills to develop team performance.
• Excellent verbal and written communication and customer service focus.

Responsibilities

• Achieve personal and store sales goals and set a positive example for the team.
• Develop and implement effective sales strategies to drive revenue and customer satisfaction.
• Collect and manage client information (phone, email, addresses) as needed for operations.
• Address customer concerns promptly and solve problems when raised.
• Maintain store merchandise knowledge, pricing, and stockroom layout.
• Uphold housekeeping and visual merchandising standards for an inviting store.
• Operate POS, CRM, and inventory management systems efficiently.
• Follow loss prevention and store policies to ensure secure operations.

Skills

Sales leadership

Team coaching

Customer service

Communication

Coaching and mentoring

Technology proficiency

Tools

POS systems

CRM software

Inventory management tools

Microsoft Office

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities:

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store’s inventory security measures, adhering to the company’s loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.
• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.