Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Macon (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Part-Time Assistant Manager in Macon, Georgia, to enhance the customer experience in a pop culture-focused environment. The role involves supporting operations, training new recruits, and ensuring a loyal customer base while leveraging your love for music and pop culture.

Qualifications

• At least 1 year of retail experience, with a love for music and pop culture.
• Strong communication, time management, and professionalism.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an engaging shopping experience and help maintain store security.
• Use product knowledge to promote merchandise and assist with daily operations.
• Open and close the store as scheduled.

Skills

Customer service

Communication

Time management

Operational skills

Education

High school diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a significant part of our success by supporting the store leadership team in providing an exceptional customer experience, ensuring that fellow fans can access the merchandise they love. You’ll leverage your fandom knowledge to assist in training new recruits and support daily operations and sales targets.

WHAT YOU'LL DO

• Provide an engaging shopping experience that encourages customer loyalty. Demonstrate product knowledge, customer service skills, and enthusiasm for pop culture.
• Step in and support store operations as needed, including covering the sales floor and assisting management during busy times.
• Open and close the store as scheduled, ensuring security and readiness.
• Operate the register, process transactions, and use your fandom expertise to promote add-on sales and benefits like BOPIS and curbside pickup. Communicate shortages or overages to the Store Manager.
• Understand store sales goals, KPIs such as UPT and ADT, and contribute to achieving them.
• Assist with planogram updates, including store layout, fixtures, and merchandising.
• Share insights on fashion and music trends with management and HQ partners.
• Work with Store Management to prevent theft and ensure store security.
• Help maintain an organized stock room and a tidy store environment.
• Contribute to building a passionate, collaborative team to run the store effectively.
• Perform any other duties assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail experience, with a love for music and pop culture.
• Strong communication, time management, professionalism, and operational skills, with a drive to develop team members.
• A high school diploma or GED.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.