Part-Time Assistant Manager - Level 1

BoxLunch; Southaven (MS); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the music and pop culture retail sector is seeking a Part-Time Assistant Manager in Southaven. In this role, you'll support store leadership, help train new staff, and ensure an exceptional customer experience. You'll use your passion for fandom to engage customers and maintain sales standards while managing store operations effectively.

Qualifications

• At least 1 year of retail store experience.
• Strong skills in communication, time management, and operations.
• Ability to handle merchandise weighing up to 50 pounds.

Responsibilities

• Provide a great shopping experience for customers.
• Support management in daily operations and sales targets.
• Open and close the store as needed.

Skills

Communication

Time Management

Professionalism

Operations

Education

High school diploma or GED equivalent

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

Pay range starting at $10.75/hr-$12.40/hr.

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You’ll also be responsible for closing out the register and communicating shortages or overages to your Store Manager.
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners.
• Work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
• Support the maintenance of the store; help keep the stock room organized and the store tidy.
• Help develop and retain a super collaborative, passionate team to run your store alongside you.
• Any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills: communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• The usual retail capabilities (with or without reasonable accommodation): navigate the store, merchandise products using approved equipment, and pack/unpack merchandise that may weigh up to 50 pounds.