Part-Time Assistant Manager - Level 1

BoxLunch; Houston (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

A national retailer is seeking a Part-Time Assistant Manager for its Houston location. You will leverage your passion for music and pop culture to enhance customer experience, manage store operations, and support a dynamic team in delivering excellent service and store performance.

Qualifications

• At least 1 year of retail experience.
• Ability to lift up to 50 pounds.
• A love for music and pop culture is a plus!

Responsibilities

• Provide an engaging shopping experience that encourages repeat visits.
• Handle store opening and closing procedures responsibly.
• Assist with planogram updates and maintaining stockrooms.

Skills

Communication

Time Management

Professionalism

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to join the Willowbrook Mall team and help create the best experience for our customers! As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a significant part of our success by supporting the store leadership team in providing an exceptional customer experience, ensuring that fellow fans can get their hands on the merchandise they love. You’ll leverage your fandom knowledge to help train new recruits and support daily operations and sales targets.

WHAT YOU'LL DO

• Provide an engaging shopping experience that encourages repeat visits, showcasing your product knowledge and customer service skills.
• Step in and support when needed, covering the sales floor and assisting the management team.
• Handle store opening and closing procedures responsibly.
• Operate the register, process transactions, and use your fandom knowledge to promote add-on sales and benefits like BOPIS and curbside pickup. Communicate shortages or overages to your Store Manager.
• Understand store sales plans, goals, and KPIs such as UPT and ADT.
• Assist with planogram updates, including store layout, wall displays, fixtures, and merchandising.
• Share fashion and music trend insights with management and HQ partners.
• Work with Store Management to prevent theft and ensure store security.
• Help maintain organized stockrooms and a tidy store environment.
• Contribute to developing and maintaining a passionate, collaborative team.
• Perform any additional duties assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail experience. A love for music and pop culture is a plus!
• Strong skills in communication, time management, professionalism, and operations, with a drive to develop your team.
• A high school diploma or GED equivalent.
• Ability to navigate the store, merchandise products, and lift up to 50 pounds as needed.