Part-Time Airport Ground Support Agent

Piedmont Airlines; Knoxville (TN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Starting rate: $16.00/hour

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental insurance

Job summary

Piedmont Airlines in Knoxville, TN, is seeking a Customer Service Agent (Part-Time) to support ground handling operations and assist passengers during boarding and disembarking. You will monitor boarding, assist with special needs, and coordinate seating changes as required.

Candidates must complete training, be able to lift 70 pounds, and work outdoors in all weather conditions. Benefits include paid training, holidays, 401(k), and family travel on the American Airlines network.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Must be able to lift up to 70 pounds and work outdoors in various weather conditions.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with wheelchairs and unaccompanied minors.
• Change flight itineraries and seat assignments as required.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• Work as a team to provide excellent customer service.

Skills

Effective communication

Organization & multitasking

Customer service experience

Team collaboration

Education

High school diploma or GED

Tools

Computer literacy

Job description

Piedmont Airlines in Knoxville, TN, is seeking a Customer Service Agent (Part-Time) to support ground handling operations and assist passengers during boarding and disembarking. You will monitor boarding, assist with special needs, and coordinate seating changes as required.

Candidates must complete training, be able to lift 70 pounds, and work outdoors in all weather conditions. Benefits include paid training, holidays, 401(k), and family travel on the American Airlines network.