Part-Time Airport Ground Ops Agent - On-Time Flights

swa; Indianapolis (IN); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Flight privileges

401(k) with company match

Profit-sharing potential

Health insurance for you and dependent

Job summary

Southwest Airlines is seeking a part-time Operations Agent at IND to help flights take off safely and on time. You will assist Customers boarding, verify flight details, and coordinate with Ramp, Operations, Provisioning and servicing teams to keep flights on schedule.

New hires will complete 4–6 weeks of training. Part-time staff typically work 32 hours over 5 days, with scheduling determined by seniority. U.S. citizenship or work authorization is required; no sponsorship available.

Responsibilities

• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights
• Works in airport operation office, gate area, jetways and air freight facilities. May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes. Opens and closes the stations, advising Dispatch of same
• Handles Station AMS and radio communications traffic as needed
• Coordinates loading and unloading of aircraft by monitoring ramp activities
• Answers station operations' telephones
• Advises Gate Agents when boarding will begin
• Prepares dispatch release forms and collects weather reports from Ops Suite for the Crew
• Arranges for fueling of aircraft

Job description

Southwest Airlines is seeking a part-time Operations Agent at IND to help flights take off safely and on time. You will assist Customers boarding, verify flight details, and coordinate with Ramp, Operations, Provisioning and servicing teams to keep flights on schedule.

New hires will complete 4–6 weeks of training. Part-time staff typically work 32 hours over 5 days, with scheduling determined by seniority. U.S. citizenship or work authorization is required; no sponsorship available.