Part-Time Airport Customer Assistant | Travel Perks

American Airlines; Boston (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines is seeking a part-time Customer Assistance Representative at Boston Logan International Airport. The role involves greeting customers, assisting with kiosk check-in, baggage processing, and verifying travel documents.

Starting pay is $17.00 per hour, with opportunities to assist unaccompanied minors and provide gate information. Minimum qualifications include a high school diploma or GED, ability to read/write English, and the ability to pass a background check and

Qualifications

• Read, write, and understand English fluently.
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• Must be 18 years or older.
• Must pass pre-employment drug screen and background check.
• FAA background checks may be required for certain roles.

Responsibilities

• Greet customers entering the airport and assist at the ticket area.
• Assist customers with self-service kiosks and baggage processing.
• Verify carry-on baggage against FAA/policy standards.
• Assist with checked baggage processing and tag verification.
• Queue lines to manage departure times and accessibility needs.
• Refer customers to agents when necessary.

Skills

Customer service

English proficiency

Multitasking

Teamwork

Education

High School diploma or GED

Tools

Sabre

Passenger Service System

Job description

American Airlines is seeking a part-time Customer Assistance Representative at Boston Logan International Airport. The role involves greeting customers, assisting with kiosk check-in, baggage processing, and verifying travel documents.

Starting pay is $17.00 per hour, with opportunities to assist unaccompanied minors and provide gate information. Minimum qualifications include a high school diploma or GED, ability to read/write English, and the ability to pass a background check and