Part-Time Admissions Front Desk Specialist

State of South Carolina; Spartanburg (SC); Vor Ort; USD 32.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance

Retirement and savings plan

Paid vacation and sick leave

Telecommuting and flexible work Sched.

Zusammenfassung

Spartanburg Community College is seeking an approachable admissions support specialist to serve as the first contact for prospective students, parents, and visitors. You will answer calls, provide accurate information on admissions requirements, deadlines, and campus programs, and route inquiries to the appropriate counselors.

You will support admissions staff with data entry, email responses, document processing, and front desk tasks, while maintaining confidentiality of sensitive information

Qualifikationen

• High school diploma or equivalent.
• 1 year of customer service, call center, administrative, or front desk experience (or equivalent).

Aufgaben

• Be the first point of contact for prospective students, parents, and visitors via phone.
• Provide accurate information about admissions requirements, processes, deadlines, programs, and campus resources.
• Direct calls to admissions counselors or other departments when needed.
• Respond to general inquiries and resolve routine questions efficiently.
• Follow up on voicemail messages and missed calls in a timely manner.
• Maintain up-to-date knowledge of admissions policies, academic programs, and institutional updates.
• Ensure confidentiality and proper handling of sensitive student information.
• Support admissions staff with administrative tasks such as data entry, email responses, document processing, and operating the front info desk.
• Contribute to a welcoming and positive experience for all callers.

Kenntnisse

Customer service

Call center experience

Front desk

Administrative tasks

Ausbildung

High school diploma or equivalent

Associate's degree

Tools

CRM systems (Colleague, Slate, Banner, Salesforce)

Jobbeschreibung

Spartanburg Community College is seeking an approachable admissions support specialist to serve as the first contact for prospective students, parents, and visitors. You will answer calls, provide accurate information on admissions requirements, deadlines, and campus programs, and route inquiries to the appropriate counselors.

You will support admissions staff with data entry, email responses, document processing, and front desk tasks, while maintaining confidentiality of sensitive information