Part-Time Administrative Lead — Behavioral Health Hub

Tufts Medicine Behavioral Health Hospital; Malden (MA); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

Tufts Medicine Behavioral Health Hospital in Malden, MA, is seeking a part-time receptionist to support administrative operations Mon-Fri, 5pm–9pm. The role focuses on coordinating services, maintaining coverage, scheduling and delivering excellent customer service.

Responsibilities include supervising clerical staff, improving workflow, handling confidential information, attending meetings and documenting minutes.

Qualifications

• High school diploma or equivalent required.
• Two plus years’ administrative experience required.
• Knowledge of administrative and clerical procedures and systems such as managing files and records.

Responsabilités

• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Provide advanced level administrative support for a department or facility.
• Oversee and evaluate office automation and information technology needs, as directed.
• Serve in a highly visible capacity as resource for facility, including frequent interactions with internal and external customers.
• Assist in monitoring professional staff credentialing process, including collection of documentation, verification of credentials and licenses, as directed.
• Develop policies and procedures for the administrative department.
• Attend staff meeting, take notes and prepare minutes.
• Handle confidential and sensitive information.
• Perform other functions and tasks as assigned.

Connaissances

Administrative experience

Staff management

Customer service

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Tufts Medicine Behavioral Health Hospital in Malden, MA, is seeking a part-time receptionist to support administrative operations Mon-Fri, 5pm–9pm. The role focuses on coordinating services, maintaining coverage, scheduling and delivering excellent customer service.

Responsibilities include supervising clerical staff, improving workflow, handling confidential information, attending meetings and documenting minutes.