Part-Time Admin Support for Workforce Programs

Blackhawk Technical College; Janesville (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

Blackhawk Technical College is seeking an administrative support specialist for the Workforce and Community Development Division in Janesville. The role focuses on front-line service, calendar management, and coordinating training logistics for lifelong learning and CDL programs.

Responsibilities include handling inquiries, maintaining training records, and supporting contract, course registration, and communications activities. Part-time, approximately 23 hours per week, on-site.

Qualifications

• Associate degree or equivalent work experience in office technology.
• Two years of administrative and/or customer support experience.

Responsibilities

• Provide front-line customer service and administrative support to WCD.
• Maintain and update the division's training schedule in Banner/CourseStorm.
• Resolve frontline issues for students and faculty; escalate as needed.
• Coordinate IT asks, login/passwords for training rooms and Canva access.
• Create surveys, flyers and communication tools for target audiences.
• Support engagement activities and community outreach for workforce programs.

Skills

Customer service

Administrative support

Schedule management

Data entry

Communication

Education

Associate Degree in Office Technology

Tools

Banner

CourseStorm

Cognos

Job description

Blackhawk Technical College is seeking an administrative support specialist for the Workforce and Community Development Division in Janesville. The role focuses on front-line service, calendar management, and coordinating training logistics for lifelong learning and CDL programs.

Responsibilities include handling inquiries, maintaining training records, and supporting contract, course registration, and communications activities. Part-time, approximately 23 hours per week, on-site.