Part-Time Accounts Receivable Clerk

iicrc-careers; Mishawaka (IN); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Flexible schedule

Job summary

iicrc-careers is hiring an Accounts Receivable Clerk in Mishawaka, IN. The role focuses on accurate billing, payment processing, and proactive collections. You will maintain accounts in QuickBooks Online and other systems, while communicating professionally with customers and insurers.

This part-time position offers a schedule of 30 hours per week and competitive benefits. Ideal candidates have AR/billing experience, strong Excel/Outlook skills, and the ability to handle multiple accounts with

Qualifications

• Previous accounts receivable, billing, bookkeeping, or collections experience.
• Experience with QuickBooks Online strongly preferred.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Strong collection, negotiation, and follow-up skills.
• Confidence discussing past-due balances and requesting payment professionally.
• Excellent written and verbal communication skills.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to manage multiple accounts, deadlines, and follow-up commitments.
• Self-motivated, dependable, and able to work independently in a fast-paced office.
• Ability to learn SERVPRO systems and other proprietary software.
• Ability to successfully complete a background check.

Responsibilities

• Billing and Invoicing: Prepare and issue accurate, timely customer invoices for completed work.
• For insurance-related jobs, send invoices to customers after estimates are submitted to insurers.
• For self-pay jobs, send invoices and communicate payment expectations.
• Review job information to confirm readiness for invoicing.
• Coordinate with project managers to obtain missing information and resolve issues delaying invoicing.
• Maintain accurate invoice records across QuickBooks Online, WorkCenter, and Flow systems.
• Respond to customer questions regarding invoices, balances, payments, and docs.
• Monitor unbilled jobs and outstanding invoice requirements to prevent delays.
• Collections and Account Follow-Up: Proactively manage collections via calls, email, and letters.
• Communicate payment status with customers, insurers, and other parties.
• Maintain collection notes, updates, and follow-up dates; provide weekly aging reports.
• Research and resolve billing or payment discrepancies with the team.
• Monitor past-due accounts and escalate significant concerns to management.
• Transition completed billings into collections and follow each account through final payment.

Tools

QuickBooks Online

Microsoft Excel

Microsoft Outlook

SERVPRO systems

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Vision insurance


• 401(k)


• 401(k) matching


• Dental insurance


• Flexible schedule

Position Overview

The Accounts Receivable Clerk is responsible for accurate customer billing, payment processing, account maintenance, and proactive collection of outstanding balances. The successful candidate will be confident discussing payment status, persistent in follow-up, and committed to keeping complete and accurate account records. This position is part-time; 30 hours per week

Key Responsibilities

Billing and Invoicing

• Prepare and issue accurate, timely customer invoices for completed work.


• For insurance-related jobs, send invoices directly to customers for their records after the estimate has been submitted to the insurance carrier by job-file personnel.


• For self-pay jobs, send invoices directly to customers and communicate applicable payment expectations.


• Review job information and supporting documentation to confirm each file is ready for invoicing.


• Coordinate with project managers and job-file personnel to obtain missing information or resolve documentation issues that could delay invoicing.


• Maintain accurate invoice records and consistent billing information across QuickBooks Online, WorkCenter, WorkFlow, and other applicable systems.


• Respond to customer questions regarding invoices, balances, payments, and supporting documentation.


• Monitor unbilled jobs and outstanding invoice requirements to prevent avoidable billing delays.

Collections and Account Follow-Up

• Proactively manage collections through consistent telephone, email, and written follow-up on outstanding balances.


• Communicate professionally with customers, insurance representatives, mortgage companies, and other responsible parties regarding payment status.


• Maintain complete collection notes, account updates, payment commitments, disputed-balance details, and follow-up dates.


• Prepare and provide a weekly accounts receivable aging report with current collection updates, detailed notes, payment commitments, disputed balances, and recommended next steps.


• Research and resolve billing or payment discrepancies in coordination with the appropriate team member or manager.


• Monitor past-due accounts and elevate significant collection concerns to management.


• Transition completed billings into the collection process and consistently follow each account through final payment.

Payments, Deposits, and Liens

• Accurately apply customer payments to the appropriate accounts, jobs, and invoices.


• Research and resolve unapplied payments and account discrepancies.


• Assist with preparation of bank deposits and maintain complete deposit records.


• Prepare, file, monitor, and release mechanics’ liens within required deadlines.

Additional Support

• Once fully trained in the primary accounts receivable responsibilities, provide backup support for accounts payable as needed.


• Assist with other accounts receivable and office responsibilities as business needs require.

Qualifications

• Previous accounts receivable, billing, bookkeeping, or collections experience.


• Experience with QuickBooks Online strongly preferred.


• Proficiency with Microsoft Office, particularly Excel and Outlook.


• Strong collection, negotiation, and follow-up skills.


• Confidence discussing past-due balances and requesting payment while maintaining a professional and courteous approach.


• Excellent written and verbal communication skills.


• Strong organizational skills, accuracy, and attention to detail.


• Ability to manage multiple accounts, deadlines, and follow-up commitments.


• Self-motivated, dependable, and comfortable working independently in a fast-paced, team-oriented office.


• Ability to learn SERVPRO systems and other proprietary software.


• Ability to successfully complete a background check, subject to applicable law.