Part - Time 1000 HR. Worker - ABE - FY 2027

Nevada System of Higher Education; United States; On-site; USD 17,000 - 24,000; Full time

Job summary

CSN (Nevada System of Higher Education) seeks an Energetic Student Advocate to assist Adult Basic Education students. You will register, screen, and track student progress, maintaining accurate data in LUMENS and handling daily email and phone duties with a student‑centered approach.

This temporary, 1,000‑hour appointment requires a flexible schedule including days, nights, and weekends around class times, with strong data-entry accuracy and friendly customer service.

Qualifications

• Friendly, student-centered advocate to support ABE students.
• Flexible schedule including days, evenings, and weekends.
• Experience with student intake, screening, and data tracking.
• Proficient in Outlook and data entry; strong customer service.

Responsibilities

• Register students in person, by phone, and by email following program procedures.
• Screen students and assess qualification for the program.
• Enter student data into tracking sheets/database (LUMENS) with accuracy.
• Handle daily ABE phone duties and emails; provide timely follow-ups.
• Notify students and instructors of class updates as requested.

Skills

Customer service

Data entry

Verbal communication

Organizational skills

Punctuality

Tools

Outlook

Job description

Job Description

Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team.The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services.

• Support in registering students in-person, by phone, and/or by email following ABE program procedures
• Screening students
• Ask a series of questions to the student to see if they qualify for our program.
• Enter student information into a tracking sheet/database (LUMENS)
• Ensure accurate data entry
• Submit a call log daily to your lead
• ABE daily phone duties incoming/outgoing
• Tracking incoming calls to ensure successful placement
• Enter student data in the tracking sheet for student follow-up
• ABE daily email duties incoming/outgoing
• Respond to emails and follow up with students
• Welcoming/facilitating student intake/assessment process
• Proficient in Outlook email, data entry, and friendly customer service with a smile
• Student-centered / listening / verbal communication / organizational skills
• A flexible schedule is required: days/nights/weekends (will work around class schedule)
• Energetic, Friendly, reliable, and punctual for your shift
• Data entry for student data into tracking sheet/database portals as needed.
• Required accurate data entry of less than 2% error rate
• Notify students and instructors of any class updates, as requested
• Complete follow-up calls for ABE students to track student progress/success rates
• Bilingual students are encouraged to apply
• Additional job duties as assigned

Starting Salary

$15.00 Hourly

Note: 1000-HourAppointment -Temporary hourly employees are limited to a maximum of 1,000 hours per calendar and fiscal year and must be terminated upon reaching the maximum hours, unless there are exceptional circumstances.

Exempt

No

Full-Time Equivalent

48.8%

Required Attachment(s)

• Resume /CV
• Cover Letter
• Current Class Schedule

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Browse Jobs” process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type “Browse Jobs” in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN .

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

Posting Close Date

06/30/2027

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.