Part - Time Site Facilitator - Campus Life HN - FY 2027

Nevada System of Higher Education; Henderson (NV); On-site; USD 18,000 - 26,000; Part time

Job summary

Nevada System of Higher Education (CSN) is seeking a Part-Time Site Facilitator to support Campus Life and Student Union facilities during evening hours. You will act as the primary on-site contact, manage facility operations, assist students and staff, and coordinate with campus partners to maintain a safe, welcoming environment.

Responsibilities include supervising evening operations, handling inquiries, facilitating events, and following emergency protocols with campus security.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, office support, facilities operations, or related field preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Oversee day-to-day operations of the assigned campus site during evening hours.
• Provide high-quality customer service to students, faculty, staff, and visitors; answer inquiries and direct to departments.
• Serve as on-site point of contact during shifts; coordinate with campus partners and security as needed.
• Respond to incidents following established protocols and notify supervisors by email.
• Support programming and special events during evening hours; assist with extended-hour access to facilities.
• Represent CSN professionally and report site activity daily; escalate urgent incidents by phone.

Skills

Customer service

Communication

Independent work

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Job description

Job Description

The Part-Time Site Facilitator provides operational support for Campus Life and Student Union facilities during evening hours when the Site Coordinator or Campus Manager is not present. The position ensures continuity of services, maintains a safe and welcoming campus environment, and supports student engagement, basic needs access, and programming for students attending classes outside of traditional business hours. The Site Facilitator serves as the primary on-site contact during assigned shifts, overseeing facility operations, responding to incidents in accordance with established protocols, and coordinating with campus partners as needed.

Essential Job Duties and Responsibilities

Facility Operations

• Oversee the day-to-day operation of the assigned campus site during evening hours.


• Monitor facility usage and ensure compliance with Federal, State, NSHE, and CSN policies and procedures.


• Coordinate with Custodial Services, Operations & Maintenance, and other support services as needed.


• Complete and submit work orders and notify the Supervisor by email upon submission.


• Implement room changes as necessary in a professional and diplomatic manner and follow up with the Supervisor via email with relevant details.

Customer Service and Front Desk Operations

• Provide high-quality customer service to students, faculty, staff, and visitors.


• Answer incoming telephone calls and route inquiries to appropriate departments.


• Assist campus visitors with directions and general information.


• Utilize the CSN website and internal resources to locate faculty/staff for contact information and college program details.

Safety and Emergency Response

• Serve as the on-site point of contact for the Student Union during evening operations for facility and student-related concerns.


• Work in collaboration with campus security to maintain a safe and secure learning environment.


• Notify appropriate on-call staff and emergency personnel, including Security, Custodial Services, and Operations & Maintenance, when situations arise.


• Follow established emergency protocols and coordinate with Campus Life leadership, and University Police Services, and campus as necessary.

Schedule

Program Support

• Support Campus Life programming, student engagement initiatives, and special events scheduled during evening hours.


• Assist with extended-hour operations of the Coyote Cupboard to support student basic needs access.


• Collaborate with Learning Center staff, as applicable, to support programming and student resource initiatives aligned with Campus Life services.


• Provide access to Lactation Rooms for nursing mothers, study rooms, and other specialty rooms.

Communication and Reporting

• Always Represent CSN and Campus Life in a professional manner.


• Report urgent incidents or concerns immediately to the Supervisor via telephone.


• Report site activity daily

Other Duties

• Perform other duties as assigned to support campus operations and student services.

Knowledge, Skills, and Abilities

• Knowledge of or ability to learn CSN policies, procedures, and emergency protocols.


• Strong interpersonal, communication, and customer service skills.


• Ability to work independently and make sound decisions during evening operations.


• Ability to remain calm and professional in emergency or high-pressure situations.


• Basic computer proficiency, including navigating websites and institutional systems.

Minimum Qualifications

• High school diploma or equivalent.


• Experience in customer service, office support, facilities operations, or a related field preferred.

Working Conditions

• Campus-based environment.


• Duties may require standing, walking, and frequent interaction with students and staff throughout the shift.


• Evening work required (4pm - 8:30pm); occasional event-related schedule adjustments may be necessary.

Schedule

Monday - Thursday 4:00pm - 8:30pm

Schedule may vary based on operational needs and campus events.

Salary Information

$16.00 Hourly

Exempt

No

Full-Time Equivalent

48.8%

Required Attachment(s)

To be considered for this position, you must upload the following documents to your application:

• Cover Letter


• Resume

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the \"Browse Jobs\" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type \"Browse Jobs\" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

Posting Close Date

06/30/2027

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community.

CSN employs only U.S. citizens and aliens authorized to work in the U.S.

CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.