Part - Time Career Coach - DWED/ABE - FY 2027
This part-time position works under the direction of DWED ABE program leadership and collaborates with instructional, advising, registration, workforce, and community partner teams to support adult learners as they navigate educational and workforce opportunities. The Part-Time Career Coach provides student-facing support related to program navigation, career and educational pathway information, referrals, enrollment and transition support, student follow-up, retention, and engagement. The position assists students participating in High School Equivalency (HSE), English Language Acquisition (ELA), Integrated Education and Training (IET), bridge programs, short-term workforce training, industry certification, Ability to Benefit (ATB), and other college or workforce pathways. The Career Coach may support students individually or in groups and assist with orientations, workshops, registration/intake activities, outreach, student tracking, and follow-up.
This position is responsible for:
- Providing students with information about ABE, DWED, CSN,workforce training, career pathway, and postsecondaryopportunities.
- Assisting students with identifying next steps within HSE, ELA,IET, bridge, short-term training, industry certification, ATB, andcollege pathways.
- Assisting students with enrollment navigation, onboarding,orientation, registration, intake, and transition activities.
- Connecting and referring students to appropriate CSNdepartments, workforce agencies, training programs, communityorganizations, and other support services.
- Conducting follow-up with current, inactive, transitioning, andexiting students to support persistence, re-engagement, andsuccessful transitions.
- Assisting students with career readiness activities such asresumes, interviewing, digital literacy, job-search resources,employability skills, and workplace readiness.
- Facilitating or assisting with orientations, pathwaypresentations, career-readiness workshops, informational sessions,and student engagement activities.
- Maintaining accurate student notes, referrals, follow-upinformation, and participation or transition information inapplicable data systems.
- Assisting with tracking student participation, persistence,progression, transitions, employment outcomes, and other requiredfollow-up activities.
- Assisting with collecting and reviewing student documentationrelated to program participation, referrals, transitions, andreporting requirements.
- Supporting retention and re-engagement initiatives designed to improve student attendance, persistence, participation, andsuccessful transition.
- Participating in recruitment, outreach, and communityengagement activities to increase awareness of Adult Education andDWED opportunities.
- Collaborating with instructors, advisors, registration staff,workforce teams, and community partners to help students accessappropriate services.
- Supporting testing, registration, intake, onboarding, and otherstudent-service activities as needed.
- Assisting with student-facing materials and communicationsrelated to career pathways, workforce opportunities, registration,and program services.
- Attending staff meetings, professional development activities,and program or community meetings as needed.
- Performing other related duties as assigned to support the needs of Adult Basic Education, DWED, and the College.
Required Qualifications
- High school diploma or equivalent.
- Experience providing customer service, student support,community services, workforce services, education support, orrelated services.
- Ability to communicate effectively with students, staff,community partners, and members of the public.
- Ability to use computers, Microsoft Office applications, andelectronic information or student-tracking systems.
- Ability to organize work, maintain accurate records, followestablished procedures, and manage multiple responsibilities.
- Ability to work effectively with diverse adult learners andprovide professional, student-centered customer service.
- Ability to work flexible hours, which may include mornings,evenings, weekends, or off-site assignments based on programneeds.
Preferred Qualifications
- One or more years of experience in adult education, highereducation, workforce development, customer service, studentservices, community services, or a related setting.
- Experience working with adult learners, underservedpopulations, or multilingual and multicultural communities.
- Experience assisting individuals with registration, intake,referrals, educational services, workforce training, orcareer-readiness activities.
- Experience conducting student follow-up, outreach,orientations, workshops, or informational sessions.
- Experience using student information, case management, customerrelationship management, or data-tracking systems.
- Knowledge of CSN, DWED, Adult Education, workforce training,career pathways, or community workforce resources.
- Strong interpersonal, organizational, problem-solving,listening, and written and oral communication skills.
- Ability to learn program requirements and explain processes,services, and next steps clearly and accurately.
- Ability to work collaboratively while also independentlyprioritizing assigned responsibilities.
Salary Information
$22.00 Hourly
Please Note:
This position may require occasional travel to off-site locations and flexibility to work mornings, evenings, weekends, or split shifts based on program needs.
Exempt
No
Full-Time Equivalent
48.8%
Required Attachment(s)
- Resume /CV
- Cover Letter
- Unofficial Transcripts (Optional)
Posting Close Date
06/30/2027
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.
All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.
CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.
CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.
The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person's age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.