Part & Service Specialist

DistributionNOW; Casper (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary plus bonus

401(k)/retirement savings plan

Comprehensive benefits

Job summary

DistributionNOW is seeking a detail-oriented team member to support warehouse operations, handle shipping/receiving, and process orders. You will assist with quotations, maintain ERP records, and coordinate with vendors on pricing and purchasing.

Candidates should have a High School diploma or GED and at least two years of related experience, with strong Excel skills and good communication abilities. This role emphasizes accuracy and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or GED with related experience.
• ERP system experience preferred for daily tasks.
• Detail-oriented with strong documentation practices.
• Excellent interpersonal and written/verbal communication skills.

Responsibilities

• Maintain warehouse organization and cleanliness.
• Handle shipping, receiving, and deliveries.
• Create, develop, and close orders.
• Provide quotations to customers and assist with AR as needed.
• Enter information into the ERP system and track orders.
• Source pricing from vendors and issue purchase orders.
• Monitor deliveries, expedite when required, and manage returns.

Skills

ERP system

Microsoft Excel

Inventory management

Customer service

Communication

Education

High School Diploma or GED

Tools

ERP software

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. Support parts and service department in daily activities resulting in the timely/accurate processing, collection, and delivery of orders.

JOB RESPONSIBILITIES

• Maintain warehouse organization and cleanliness
• Handle shipping, receiving, and deliveries
• Create, develop, and close orders
• Provide quotations to customers
• Provide manuals and drawings as needed
• Assist the Accounts Receivable (AR) team with customer collections as needed
• Maintain accurate paperwork and documentation
• Enter all required information and documentation into the company ERP system
• Request pricing from vendors and create purchase orders for required materials
• Track material deliveries and expedite orders as needed
• Initiate the RMA process for materials being returned for warranty or credit

JOB REQUIREMENTS

• High School Diploma or GED
• Two years of related experience and/or training
• Industry-related product knowledge
• Detail-oriented ERP system experience preferred
• Experience with Microsoft Excel and other Microsoft Office software
• Strong understanding of inventory, orders, returns, and other core business operations
• Excellent interpersonal and communication skills, both written and verbal
• Thorough understanding of company safety, environmental, and operational practices
• Ability to safely lift materials of various weights regularly
• Strong team player

BENEFITS

• Competitive salary plus bonus
• 401(k)/retirement savings plan
• Comprehensive benefits, including medical, dental, vision, life, and disability coverage
• Career growth opportunities
• Friendly work environment
• Paid vacation and holidays

At DNOW we know that our greatest asset is our employees. With approximately 200 locations worldwide, DNOW is growing and so are the employment opportunities. We offer a multitude of disciplines and professions within the company and we invite you to view these opportunities. DNOW is an industry leading provider of pipe, valves and valve automation, fittings, instrumentation, mill and industrial supplies, tools, safety supplies, electrical products, drilling and production equipment, artificial lift, pumps, fabricated equipment, and industrial paints and coatings to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.