Parole & Probation Technician

Clackamas County; Oregon City (OR); On-site; USD 57,000 - 72,000; Full time

Job summary

Clackamas County Sheriff’s Office seeks a Parole & Probation Technician to review client cases, conduct interviews, monitor compliance, and support program operations. The role emphasizes case management, counseling, and coordination with community partners to assist justice-involved clients.

The position requires experience in criminal justice or related fields, strong communication skills, and the ability to work flexible hours, including evenings or weekends as needed.

Qualifications

• Two+ years of related experience.
• Ability to communicate patiently and professionally with diverse individuals.
• Flexible and able to adapt to changing priorities.
• Experience handling stressful situations with varied clients.
• Experience collaborating with community partners and colleagues.
• Proficient with basic office software and data entry.

Responsibilities

• Review client cases for participation and compliance with program requirements.
• Coordinate outreach activities and recruit clients.
• Provide information, education, and limited counseling regarding services.
• Conduct client interviews and assess needs and program requirements.
• Prepare records, reports, and analysis to support program oversight.
• Collect data, design surveys, and assist in program evaluations.
• Serve as liaison between clients, department, and external agencies.
• Provide crisis intervention and advocacy as needed.

Skills

Communication

Interpersonal skills

Adaptability

Collaboration

Verbal & written communication

Caseload management

Customer service

Education

Criminal justice/related field education or training

Tools

Word

Excel

CIS (Corrections Information System)

Job description

This Job Posting closes at 11:59p.m. (Pacific Time) on October 19, 2026.

Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

COMPENSATION

Annual Pay Range: $57,374.20 - $72,353.74

Hourly Pay Range: $27.583752 - $34.785454

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

JOB DETAILS AND QUALIFICATIONS

Clackamas County Sheriff’s Office is seeking to fill a Parole & Probation Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the department's various programs.

The most competitive candidate will have education and/or training in criminal justice, social or behavioral sciences or a related field and have work experience involving justice involved clients or those in a treatment or correctional setting. Additionally, strong candidates will have previous experience to effectively case manage clients with different backgrounds and behaviors and provide counseling and motivation to support change.

IMPORTANT INFORMATION

All Sheriff's Office positions require a complete Statement of Personal History (SPH).

Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to log in to the electronic SPH.

Required Minimum Qualifications/ Transferrable Skills:*

• At least two (2) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds.
• Flexible and able to adapt to changing priorities.
• Experience with and the ability to maintain composure in stressful situations when dealing with a variety of people.
• Experience working collaboratively with community partners, collateral service providers and co-workers.
• Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program.
• Must be available to work evenings, weekends, and holidays as required on occasion.

Preferred Special Qualifications/ Transferrable Skills:*

• Intermediate level proficiency in Microsoft Word and Excel.
• Experience working with justice involved clients or in a treatment or corrections setting.
• Experience working with the Oregon Department of Corrections Information System (CIS).
• Knowledge of the principles, methods and techniques relevant to community corrections or similar programs.
• Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change.
• College-level education and/or training in criminal justice, social or behavioral sciences or a related field.

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test.
• Must pass an extensive background investigation, including national fingerprint records check.
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

Other Qualifications:

• Possession of a Law Enforcement Data System (LEDS) Certification is required within six (6) months of employment.
• Possession of notary public certification is required within 3 months of employment.

*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff.

2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings.

3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public.

4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services.

5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources.

6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance.

7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers.

8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources.

WORK SCHEDULE

This position works 40 hours a week, which could be Monday through Friday and include evenings, weekends and holiday's on occasion. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

WORKING CONDITIONS

Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients.