Parole & Probation Case Manager

Clackamas County; Oregon City (OR); On-site; USD 57,000 - 72,000; Full time

Job summary

Clackamas County Sheriff’s Office seeks a Parole & Probation Technician to review client cases, conduct interviews, monitor compliance, and support program operations. The role emphasizes case management, counseling, and coordination with community partners to assist justice-involved clients.

The position requires experience in criminal justice or related fields, strong communication skills, and the ability to work flexible hours, including evenings or weekends as needed.

Qualifications

• Two+ years of related experience.
• Ability to communicate patiently and professionally with diverse individuals.
• Flexible and able to adapt to changing priorities.
• Experience handling stressful situations with varied clients.
• Experience collaborating with community partners and colleagues.
• Proficient with basic office software and data entry.

Responsibilities

• Review client cases for participation and compliance with program requirements.
• Coordinate outreach activities and recruit clients.
• Provide information, education, and limited counseling regarding services.
• Conduct client interviews and assess needs and program requirements.
• Prepare records, reports, and analysis to support program oversight.
• Collect data, design surveys, and assist in program evaluations.
• Serve as liaison between clients, department, and external agencies.
• Provide crisis intervention and advocacy as needed.

Skills

Communication

Interpersonal skills

Adaptability

Collaboration

Verbal & written communication

Caseload management

Customer service

Education

Criminal justice/related field education or training

Tools

Word

Excel

CIS (Corrections Information System)

Job description

Clackamas County Sheriff’s Office seeks a Parole & Probation Technician to review client cases, conduct interviews, monitor compliance, and support program operations. The role emphasizes case management, counseling, and coordination with community partners to assist justice-involved clients.

The position requires experience in criminal justice or related fields, strong communication skills, and the ability to work flexible hours, including evenings or weekends as needed.