Parks & Recreation Customer Service Clerk — Part-Time

City of Phoenix; Phoenix (AZ); On-site; USD 49,343,000 - 51,762,000; Part time

Benefits offered by this job

Earned paid sick time

City training

Bus and light rail discounts

Job summary

City of Phoenix is seeking a part-time Customer Service Clerk to handle inquiries about operations and programs, process permits and reservations, and support maintenance requests. The role includes filing, report writing, and frequent customer communication.

The position requires strong verbal and written communication, solid clerical and math skills, and experience with Word, Excel, PowerPoint, and SAP. Public service experience preferred; background checks may apply.

Qualifications

• Excellent verbal & written communication skills.
• Strong clerical ability and mathematical skills (add, subtract, multiply, divide).
• Experience using Word, Excel, PowerPoint; SAP; inventory/records; research to verify information.

Responsibilities

• Handles inquiries regarding operations and programs, permit transactions, athletic field reservations, and maintenance requests.
• Performs filing, report writing, and communications with internal/external customers.
• Performs cashiering duties: accepting checks/cash, processing credit card transactions, issuing receipts, balancing drawers, and completing deposits.

Skills

Verbal communication

Written communication

Clerical skills

Mathematical skills

Tools

SAP

Microsoft Word

Microsoft Excel

PowerPoint

Job description

City of Phoenix is seeking a part-time Customer Service Clerk to handle inquiries about operations and programs, process permits and reservations, and support maintenance requests. The role includes filing, report writing, and frequent customer communication.

The position requires strong verbal and written communication, solid clerical and math skills, and experience with Word, Excel, PowerPoint, and SAP. Public service experience preferred; background checks may apply.