Parks Host Coordinator

Lincoln County; Newport (OR); Hybrid; USD 35,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

11% County contribution to 401(k)

Health Savings Account (HSA)

Life Insurance

Employee Assistance Programs (EAP)

Job summary

Lincoln County Parks Department in Oregon is seeking a Parks Host Coordinator to provide year-round coordination and administrative support for the Park Host program. Responsibilities include recruitment, scheduling, training, supervision, safety programs, and inventory management.

The role oversees campground revenue deposits, communications between park management and hosts, and acts as the main contact for park hosts.

Qualifications

• Associates and/or professional certification in parks-related fields.
• Two to three years of relevant experience managing a small team.
• Oregon Driver's License within 30 days of hire.
• Previous experience in volunteer coordination, customer service, or park management preferred.

Responsibilities

• Recruitment: Develop and implement recruitment strategies to attract qualified Park Hosts; conduct interviews and assist in hiring; ensure onboarding and training.
• Training, Safety and Procedures: Develop and coordinate training programs, maintain SOPs and safety docs, lead safety meetings, support Park Hosts.
• Scheduling & Coordination: Create/manage schedules, adjust for seasons/events, assist with short-notice staffing, track hours.
• Supervision & Support: Serve as primary contact, provide guidance, monitor performance, uphold policies and customer service standards.
• Administrative: Prepare weekly campground revenue deposits in summer, manage orders for uniforms and supplies, maintain inventories.
• Community Engagement / Volunteer Coordination: Organize events with Park Hosts, schedule volunteers for clean-ups and events.

Education

Associates and/or Professional Certification in parks related fields

Job description

Lincoln County's Parks Department is currently looking for a Parks Host Coordinator to join their team in supporting our community to enjoy some of our most beautiful outdoor spaces. This person will provide year-round coordination and administrative support for the County Parks host program, including recruitment, scheduling, training, supervision, safety programs, operational procedures, campground revenue deposits, inventory and supply management, and volunteer coordination. The person in this role also acts as the main point of contact for all park hosts, addressing any issues or concerns, and ensuring consistent communication between park management and hosts. This is a full-time, benefited position.

$25.59 - $27.96 per hour*

*Lincoln County follows Oregon Pay Equity laws in reviewing education and experience for wage offer.

Lincoln County offers a comprehensive benefits package including:

• Medical, Dental, & Vision Coverage
• 11% County contribution to 401(k)
• County funded Health Savings Account (HSA)
• $40,000 County Paid Life Insurance
• Employee Assistance Programs (EAP)

Recruitment & Hiring (in collaboration with Parks Supervisor)

• Develop and implement recruitment strategies to attract qualified Park Hosts.
• Conduct interviews and assist in the hiring process.
• Ensure all new park hosts complete required onboarding and training.

Training, Safety and Procedures

• Develop and coordinate training programs for new and existing Park Hosts, focusing on customer service, park policies, cash handling, safety procedures, and maintenance tasks.
• Develop, maintain and update written standard operating procedures, best practices, and work instructions for Park Host operations.
• Maintain Safety Data Sheets (SDS) and related chemical safety documentation for products used by Park staff.
• Assist with regular safety meetings and communicate safety updates to staff.
• Provide ongoing support for Park Hosts.
• Plan and lead team-building workdays focused on park improvements, skill development, and collaboration.

Scheduling & Coordination

• Create and manage schedules for park hosts, ensuring adequate coverage across all park locations.
• Adjust schedules based on seasonal needs, special events, and other factors.
• Assist with short-notice staffing needs.
• Track Park Host hours and assist with monitoring annual hour limits.

Supervision & Support

• Serve as the primary point of contact for Park Hosts, addressing any concerns, providing guidance, and resolving conflicts.
• Foster a positive and collaborative environment among Park Hosts and between Hosts and park visitors.
• Conduct regular check-ins with Park Hosts to ensure job satisfaction and performance.
• Ensure Park Hosts adhere to all park policies, safety regulations, and customer service standards.
• Maintain accurate records of Park Host hours, performance evaluations, and any incidents or issues.

Administrative

• Prepare and complete weekly campground revenue deposits during the summer operating season.
• Coordinate the ordering of uniforms, personal protective equipment, cleaning products, office materials, and other routine Parks supplies.
• Maintain inventory records for Parks supplies, equipment, uniforms, and operational materials.
• Assist with annual and seasonal inventory counts and identify replacement needs.
• Assist the Parks Operations Supervisor with other administrative and operational duties necessary to support year-round park operations.

Community Engagement / Volunteer Coordination

• Assist in organizing events that involve Park Hosts and promote community engagement.
• Schedule and manage one-time volunteers for park clean-ups, plantings, and other special events.

EDUCATION

Associates and/or Professional Certification in fields related to parks, natural resource management, hospitality management, or public administration.

EXPERIENCE

Two- Three years relevant experience in managing a small team.

Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability to perform the job, as determined by the County.

Oregon Driver's License required within 30 days of hire.

Previous experience in volunteer coordination, customer service, or park management is preferred.

Knowledge of/Ability to:

• Techniques for managing and resolving conflicts, particularly in dealing with staff who may be reluctant to perform assigned tasks or follow park protocols.
• Motivational strategies to engage and encourage park hosts to fulfill their responsibilities effectively, even when they are resistant to doing the work.
• Performance management practices, including addressing underperformance, providing constructive feedback, and implementing corrective actions when necessary.
• Basic computer applications (e.g., Microsoft Office).
• Parks, nature, and outdoor recreation.

• Walk up to one mile across uneven terrain, on or off pavement, in both uphill or downhill conditions to perform assigned duties.
• Inspire and motivate a team, set clear expectations, and provide guidance and support.
• Demonstrate strong interpersonal and communication skills.
• Work independently and as part of a team.
• Demonstrate strong organizational skills with attention to detail.
• Handle conflict and resolve issues professionally.
• Work weekends, holidays, and evenings as needed.

WORKING CONDITIONS

Job Conditions: This position primarily involves outdoor work in a park setting, with occasional office work for administrative tasks. Shifts will cover weekend schedule at the park.

Work Location: Moonshine Office will be primary location but will travel between parks in Lincoln County. Hybrid option available within the state of Oregon.

Travel: Frequent travel between park locations is required to oversee operations, conduct training, and provide support to park hosts. Will need to visit multiple parks regularly to ensure operations are running smoothly, and address any issues that arise. May need to transport materials, supplies, or equipment between parks.

REASONABLE ACCOMMODATIONS

Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

For more information, please reach out to [e-mail]

Lincoln County, OR | Official Website

Parks | Lincoln County, OR