Parking Traffic Lead - Guest Services & Ops

Ace Parking Management; San Diego (CA); On-site; USD 24,452 - 34,440; Full time

Benefits offered by this job

Vacation/Sick for full-time and part-t

Holiday full-time and part-time

Job summary

Ace Parking Management is seeking a traffic attendant in San Diego to direct drivers, manage traffic flow, and support smooth operations at our facilities. You will greet guests, answer questions, and report issues to keep parking areas efficient and secure.

Ideal candidates have a high school diploma, excellent communication and interpersonal skills, and the ability to stay calm under pressure while delivering outstanding guest service.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in high-pressure situations.
• Excellent problem-solving and decision‑making abilities.
• Attention to detail and organization.
• Physical ability to move quickly and lift up to 50 lbs.

Responsibilities

• Direct drivers to open parking spots and manage the flow of traffic.
• Assist with traffic control.
• Greet guests warmly and professionally, establishing a positive first impression.
• Assist customers with questions or concerns and handle issues calmly.
• Report maintenance or security issues to the appropriate personnel.
• Foster a collaborative and supportive team environment.
• Provide outstanding customer service by promptly assisting guests with parking needs.
• Exhibit a friendly and courteous demeanor, going the extra mile for guests.
• Report maintenance issues promptly to minimize downtime.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Ace Parking Management is seeking a traffic attendant in San Diego to direct drivers, manage traffic flow, and support smooth operations at our facilities. You will greet guests, answer questions, and report issues to keep parking areas efficient and secure.

Ideal candidates have a high school diploma, excellent communication and interpersonal skills, and the ability to stay calm under pressure while delivering outstanding guest service.