Parking & Toll Attendant - Seasonal Guest Services

Herschend Family Entertainment Co.; Pigeon Forge (TN); On-site; USD 16,422 - 23,389; Part time

Job summary

Dollywood Parks & Resorts is seeking a Tolls Attendant for the Dollywood Theme Park in Pigeon Forge, TN. This seasonal, part-time position handles toll booth operations, customer interactions, and cash/card transactions, while promoting Park services and maintaining safety standards.

The role requires excellent guest service, reliability, and the ability to work in varying weather and shifts, including evenings and weekends. Training is provided.

Qualifications

• Must be minimum of 14 years of age.
• Ability to operate Ticket Sales System, scanners, phone equipment, and mobile payment processors.
• Pass pre-employment background check including drug screen.

Responsibilities

• Greets guests and provides park information; delivers guest excellence.
• Sells parking tickets and processes online sales.
• Handles cash and credit card transactions per procedures.
• Directs guests for refunds, exchanges, and special needs.
• Maintains cash deposits and daily balancing.

Skills

Guest services

Cash handling

Ticket Sales System

Safety procedures

Tools

Ticket Sales System

Scanners

Mobile payment processors

Job description

Dollywood Parks & Resorts is seeking a Tolls Attendant for the Dollywood Theme Park in Pigeon Forge, TN. This seasonal, part-time position handles toll booth operations, customer interactions, and cash/card transactions, while promoting Park services and maintaining safety standards.

The role requires excellent guest service, reliability, and the ability to work in varying weather and shifts, including evenings and weekends. Training is provided.