Parking Supervisor

Brighton Resort; Brighton (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

FREE All-Access Brighton Ski Pass

FREE UTA bus access

Discounted Brighton lift tickets for朋友

Job summary

Brighton Resort in Utah is seeking a Parking Supervisor to lead the parking lot crew at the top of Big Cottonwood Canyon. This role oversees daily operations, coordinates staff deployment, and manages real-time lot capacity to ensure a safe and welcoming arrival experience for guests.

You will monitor capacity, communicate with mountain dispatch and transit teams, handle escalated guest inquiries, document incidents, and uphold safety protocols for UTA Ski Bus access and emergency vehicles while

Qualifications

• Leadership experience of 1–2 seasons in resort operations or high-volume outdoor hospitality.
• Strong verbal communication and radio etiquette under pressure.
• Willingness to work outdoors in alpine winter conditions.
• Capable of lifting up to 50 pounds.

Responsibilities

• Team Leadership: supervise, schedule, and motivate a team of parking attendants and ambassadors.
• Capacity Management: monitor real-time lot fullness and coordinate with dispatch and transit teams; turn away vehicles when at capacity.
• Escalated Problem Solving: act as primary contact for guest inquiries or disputes with a professional approach.
• Incident Reporting: document vehicle damage, injuries, or safety incidents per protocols.
• Safety & Compliance: ensure proper use of high-visibility uniforms and clear transit lanes for buses and emergency vehicles.
• Operational Readiness: coordinate early-morning lot setup and equipment checks before peak arrivals.

Skills

Leadership

Communication

Weather resilience

Stamina

Schedule flexibility

Age 18+

Education

High School Diploma

Job description

• FREE All-Access Brighton Ski Pass
• FREE UTA bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Parking Supervisor provides on-the-ground leadership to the parking lot crew, ensuring a safe, organized, and welcoming arrival experience at Brighton Resort. This role oversees daily operations at the top of Big Cottonwood Canyon, coordinates staff deployment, manages real-time lot capacity, and steps in to handle escalated guest situations.

Perks

• FREE All-Access Brighton Ski Pass
• FREE UTA bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Responsibilities

• Team Leadership: Supervise, schedule, and motivate a team of parking attendants and ambassadors, ensuring proper positioning and execution of traffic control duties.
• Capacity Management: Monitor real-time lot fullness and communicate data via two-way radios to mountain dispatch, the transit team, and highway updates. When the resort has reached maximum capacity, take decisive action to safely turn away incoming vehicles and manage traffic redirection at the canyon entry points.
• Escalated Problem Solving: Serve as the primary point of contact for complex guest inquiries, complaints, or parking disputes with a professional, solution-oriented approach.
• Incident Reporting: Document vehicle damage, staff injuries, or safety incidents accurately according to Boyne Resorts protocols.
• Safety & Compliance: Ensure the crew properly utilizes high visibility uniforms and maintains clear transit lanes for the UTA Ski Bus and emergency vehicles.
• Operational Readiness: Coordinate early morning lot setup, including barrier placement, snow removal monitoring, resort delivery access, ski bus parking and equipment checks before peak guest arrival.

Qualifications

• Leadership Experience: At least 1-2 seasons of supervisory experience in ski resort operations, event parking, or high-volume outdoor hospitality preferred.
• Communication Skills: Excellent verbal communication and radio etiquette under pressure.
• Weather Tolerance: High endurance for working on your feet outdoors in severe alpine winter weather (snowstorms, high winds, sub-zero conditions).
• Physical Stamina: Ability to lift push/pull and carry up to 50 pounds.
• Schedule: Open availability to work early mornings (starting as early as 5:30 AM), weekends, and holiday periods throughout the ski season.
• Passion for the outdoors
• At least 18 years old
• Reliable transportation to and from the resort in all weather conditions.
• High School diploma or equivelent (College degree preffered)