Parking Supervisor

Sugarloaf Mountain Corporation; Brighton (UT); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

FREE All-Access Brighton Ski Pass

FREE UTA bus access

Discounted Brighton lift tickets

Employee discounts at Brighton outlets

Discounted membership at Momentum Gym

Job summary

Sugarloaf Mountain Corporation is searching for a Parking Supervisor at Brighton Resort. The role involves leading the parking lot crew, ensuring safety and organization for guests arriving at the resort.

Duties include capacity management, team oversight, and addressing complex guest concerns. Successful candidates will have supervisory experience in outdoor hospitality, strong communication skills, and the ability to work in severe weather.

Qualifications

• 1–2 seasons of supervisory experience in ski resort operations preferred.
• Excellent verbal communication and radio etiquette under pressure.
• High endurance for severe alpine winter weather.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Open availability for early mornings, weekends, and holidays.

Responsibilities

• Supervise, schedule, and motivate a team of parking attendants.
• Monitor real-time lot fullness and communicate data effectively.
• Serve as the primary contact for complex guest inquiries.
• Document vehicle damage, staff injuries, and safety incidents.
• Ensure proper safety compliance and operational readiness.

Skills

Leadership Experience

Communication Skills

Weather Tolerance

Physical Stamina

Reliability

Education

High School diploma or equivalent

College degree preferred

Job description

Overview

The Parking Supervisor provides on-the-ground leadership to the parking lot crew, ensuring a safe, organized, and welcoming arrival experience at Brighton Resort. This role oversees daily operations at the top of Big Cottonwood Canyon, coordinates staff deployment, manages real-time lot capacity, and steps in to handle escalated guest situations.

Perks

• FREE All-Access Brighton Ski Pass
• FREE UTA bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Responsibilities

• Team Leadership: Supervise, schedule, and motivate a team of parking attendants and ambassadors, ensuring proper positioning and execution of traffic control duties.
• Capacity Management: Monitor real-time lot fullness and communicate data via two-way radios to mountain dispatch, the transit team, and highway updates. When the resort has reached maximum capacity, take decisive action to safely turn away incoming vehicles and manage traffic redirection at the canyon entry points.
• Escalated Problem Solving: Serve as the primary point of contact for complex guest inquiries, complaints, or parking disputes with a professional, solution-oriented approach.
• Incident Reporting: Document vehicle damage, staff injuries, or safety incidents accurately according to Boyne Resorts protocols.
• Safety & Compliance: Ensure the crew properly utilizes high visibility uniforms and maintains clear transit lanes for the UTA Ski Bus and emergency vehicles.
• Operational Readiness: Coordinate early morning lot setup, including barrier placement, snow removal monitoring, resort delivery access, ski bus parking and equipment checks before peak guest arrival.

Qualifications

• Leadership Experience: At least 1–2 seasons of supervisory experience in ski resort operations, event parking, or high-volume outdoor hospitality preferred.
• Communication Skills: Excellent verbal communication and radio etiquette under pressure.
• Weather Tolerance: High endurance for working on your feet outdoors in severe alpine winter weather (snowstorms, high winds, sub-zero conditions).
• Physical Stamina: Ability to lift push/pull and carry up to 50 pounds.
• Schedule: Open availability to work early mornings (starting as early as 5:30 AM), weekends, and holiday periods throughout the ski season.
• Passion for the outdoors
• At least 18 years old
• Reliable transportation to and from the resort in all weather conditions.
• High School diploma or equivelent (College degree preffered)