Parking Services Coordinator

Marquette University Clg-Nurse; Northern (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Vision benefits

403(b) with university match

Tuition benefits for employees

Job summary

Marquette University in Milwaukee, WI, is seeking a Coordinator of Parking Services to oversee day-to-day parking operations, supervise student staff, and manage budgets. The role requires strong customer service, leadership, and coordination with campus partners to ensure compliant, efficient operations.

The position emphasizes a customer-focused environment, with opportunities to contribute to campus safety and service excellence, all within a supportive, inclusive university culture.

Qualifications

• High school diploma or GED.
• 1+ year related experience.
• Excellent oral and written communication skills, interpersonal skills, and ability to work in a team-focused environment.
• Strong computer competency in Microsoft Office Suite and web-based applications.
• Demonstrated leadership abilities and ability to handle diverse constituencies.
• Attention to detail and ability to maintain confidentiality.
• Valid driver’s license with satisfactory driving record.

Responsibilities

• Oversee all aspects of campus parking program and policies.
• Supervise student employees and staff (hiring, training, evaluation).
• Manage department operations, budgets, and revenue reconciliation.
• Coordinate maintenance of parking facilities and liaise with Facilities Planning & IT Services.
• Provide backup support to Union Station personnel as needed.
• Collaborate with the Service Manager to set goals, schedules, and timelines.

Skills

Communication

Teamwork

Microsoft Office

Web-based applications

Leadership

Confidentiality

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

None

Job description

If Limited Term (End Date of Assignment, Project, or Grant)

Position Type

Position Type Staff

Job Family

# Hours Per Week 37.5

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide.

This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Coordinator, Parking Services, oversees and coordinates the day-to-day operations of the Parking Services office under the direction of the Service Manager. This position combines supervisory, customer service, office management, financial, and parking process and policy enforcement responsibilities to ensure efficient operations in compliance with established University policies and procedures. The coordinator also helps customers understand parking requirements, addresses questions and concerns, and provides effective conflict resolution while maintaining a professional and service-focused environment.

Duties and Responsibilities

1. Oversee all aspects of campus parking program. Duties include: vehicle registration, permit sales, fee collection, payroll deductions, refunds, database management, space availability, policy enforcement, parking utilization and needs related to special events, construction, and other disruptions. Communicate campus parking policies/processes/regulations; maintain working relationships with campus partners, and provide customer service to the campus community and customers.
2. Responsible for the supervision of student employees and staff, which includes but is not limited to hiring, training, terming, ending students' assignments, disciplinary actions, performance management, staff development, etc.
3. Manage efficient and cost-effective department operations. Assist with office budget (supply ordering, and department expense tracking) and financial projections. Create expenditure reconciliation reports and financial statements. Submit revenue collection forms and deposits.
4. Coordinate maintenance of parking facilities and equipment. Collaborate with Facilities Planning and Management and Information Technology Services staff on equipment and software issues and permit sales. Work with the Projects and Planning Team on campus signage and proper lot and street markings.
5. Provide backup support to Union Station and cross-train Union Station student employees.
6. Collaborate regularly with the Service Manager to establish department goals, objectives, job schedules, and timelines.

Required Knowledge, Skills and Abilities

• High school diploma or GED .
• A minimum of a year of related experience.
• Excellent oral and written communication skills, interpersonal skills, and the ability to work in a team-focused environment.
• Strong computer competency, to include proficiency in Microsoft Office Suite, and web-based applications.
• Demonstrated leadership abilities and the ability to deal with diverse constituencies.
• Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
• Must possess a valid driver’s license with a satisfactory driving record.

Preferred Knowledge, Skills and Abilities

• Bachelor's degree - Business Administration, Computer Science, or similar.
• 2+ years working in an office coordination or operations role.
• Valid driver’s license with satisfactory driving record.
• Knowledge of the principles and practices of university campus management.
• Experience in an academic setting, parking services or campus operations.
• Experience with business process analysis, improvement, and a thorough understanding of parking or facilities management business and management practices.
• Strategic thinker, with an open and collaborative style of communication that encourages teamwork and cooperation.

Department

Department Facilities Planning & Management

Posting Date

Posting Date 08/13/2026

Closing Date

Special Instructions to Applicants

EOE Statement

It is the policy of Marquette University to provide equal employment opportunities ( EEO ) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a High School degree or the equivalent?
  • Yes
  • No
• * Do you have at least three years of experience in an office setting, performing successful customer service and computer data entry work?
  • Yes
  • No
• * Do you have a valid driver’s license?
  • Yes
  • No
• * In the past five (5) years, have you been convicted of driving intoxicated or impaired, or under the influence of drugs?
  • Yes
  • No
• * In the past five (5) years, have you been convicted of reckless driving or a substantially similar violation (e.g., drag racing)?
  • Yes
  • No
• * In the past five (5) years, have you been convicted of refusing to submit to a lawfully requested breathalyzer or other blood alcohol test?
  • Yes
  • No
• * In the past five (5) years, have you been convicted of speeding in excess of 20 mph over the posted speed limit?
  • Yes
  • No
• * In the past five (5) years, have you been convicted of negligent homicide, manslaughter, hit and run, or a similar offense, irrespective of the specific nature of the crime charged or the punishment imposed?
  • Yes
  • No
• * In the past three (3) years, have you been involved in three (3) or more at-fault accidents or moving violations?
  • Yes
  • No
• * In the past year, have you been involved in two (2) or more at-fault accidents or moving violations?
  • Yes
  • No