Coordinator of Conflict Resolution and Student Support

Marquette University Clg-Nurse; Northern (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Marquette University is seeking a Coordinator of Conflict Resolution and Student Support to support student conduct cases, mediation, and CARE team coordination. The role involves direct intervention, education, and collaboration with campus partners to address student needs and barriers to success.

Responsibilities include intake and hearings, case management, conflict mediation, training delivery, and data-informed process improvement.

Qualifications

• Bachelor’s Degree in Student Affairs or Higher Education preferred; related fields may be considered.
• 1-3 years experience in student affairs or higher education.
• Master’s Degree preferred; counseling/social work or related fields may be considered.

Responsibilities

• Student Conduct Administration: conduct intakes, hearings, outcome meetings and sanctions per policy.
• Student Conduct Case Management: manage workflows, documentation, and communications; monitor deadlines and follow-up.
• Conflict Mediation and Resolution: facilitate student-to-student mediation and refer complex cases.
• Conflict Resolution Education: deliver workshops and trainings to students and leaders.
• CARE Team Coordination: participate in CARE team meetings and implement recommendations.
• Collaboration and Development: coordinate referrals with campus partners and support process reviews.

Skills

Student affairs knowledge

Conflict resolution

Communication

Counseling basics

Education

Bachelor’s Degree in Student Affairs or Higher Education

Master’s Degree in Student Affairs or Higher Education

Tools

Maxient

Microsoft Office

Job description

Coordinator of Conflict Resolution and Student Support

Position Title Coordinator of Conflict Resolution and Student Support

State

State Wisconsin

Employment Status

Employment Status Full Time

Position Status

Position Status Regular

If Limited Term (End Date of Assignment, Project, or Grant)

Position Type

Position Type Staff

Job Family

Job Family Operations and Administrative Services

# Hours Per Week 37.5

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well‑rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide .

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work‑life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Coordinator of Conflict Resolution and Student Support serves as a University Conduct Administrator supporting student conduct cases and facilitating student‑to‑student conflict mediation using established resolution frameworks. This position provides direct intervention, support, and education to students whose behavior has raised concern or who are experiencing barriers to success in the college environment. The Coordinator supports Marquette’s CARE (Campus Assessment Response & Education) team through coordinated outreach, follow-up, and compliance tracking, including assisting with low-level referrals through CARE . This role also supports campus by delivering foundational conflict resolution education and contributes to student learning and development initiatives related to student development theory.

Duties and Responsibilities

• Student Conduct Administration: Serves as a University Conduct Administrator for cases up to and including University Probation; conducts intakes, hearings, outcome meetings, and sanction follow-up in accordance with university policy and procedures.
• Student Conduct Case Management & Compliance: Manages student conduct case workflows, including compliance tracking, documentation, and student communication using Maxient. Monitors deadlines and follows up on non-compliance. Provides coordinated outreach, follow-up, and short‑term support for low‑level CARE referrals (e.g., attendance concerns, situational distress, admissions essay follow‑up) as assigned.
• Conflict Mediation & Resolution: Facilitates student‑to‑student conflict mediation and resolution processes using established conflict resolution and restorative practice frameworks; referring complex or high‑risk cases to the Director of Student Conduct.
• Conflict Resolution Education & Training: Delivers foundational conflict resolution and communication education to students and student leaders through workshops, presentations, and targeted trainings.
• CARE Team Coordination: Serves as a member of the CARE Team; attends meetings, provides updates related to Student Conduct and assigned CARE cases, and supports the implementation of team recommendations.
• Collaboration, Assessment & Development: Collaborates with campus partners to coordinate referrals and resources, contributing feedback and data‑informed insights to support implementation of process review. Participates in training related to student conduct, conflict resolution, and student support practices.

Required Knowledge, Skills and Abilities

• Bachelor’s Degree | Student Affairs or Higher Education preferred. Counseling, Social Work, or other related fields may be considered.
• 1-3 years experience

Preferred Knowledge, Skills and Abilities

• Master’s Degree | Student Affairs or Higher Education preferred. Counseling, Social Work, or other related fields may be considered.
• 4-5 years experience

Department

Department Student Development

Posting Date

Posting Date 07/21/2026

Closing Date

Special Instructions to Applicants

EOE Statement

It is the policy of Marquette University to provide equal employment opportunities ( EEO ) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state‑protected classification.

Required Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).