Parking Services Associate — Customer Experience

Metropolis Technologies; Orlando (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

SP+ (Metropolis) in Orlando is seeking a courteous cashier/attendant to handle parking transactions, assist customers, and maintain accurate revenue records. You will operate a cash register, issue receipts, and guide customers to their destinations with a positive, professional attitude.

Responsibilities include processing payments, maintaining a secure cash bank, handling lost tickets, and resolving issues by involving a supervisor when needed.

Qualifications

• Education/Experience: Less than high school or up to 1 month related experience or training.
• Availability to work: 2nd/3rd shift and weekends may be required.
• License: Valid state driver's license if driving company vehicle.
• Math: Add/subtract/multiply/divide, make change.
• Language: Read/write simple instructions and communicate with customers and staff.
• Reasoning: Follow basic instructions and handle standard scenarios.
• Other skills: Use clock/time, calculator, and handle transactions.
• Physical: Sit, stand, and reach; good vision.

Responsibilities

• Receive payment from customers for parking services and process transactions.
• Maintain cash drawer and bank balance accuracy.
• Provide directions and assist customers to locations.
• Issue receipts and tickets, and manage lost tickets.
• Resolve customer complaints promptly with supervisor guidance.
• Answer phones promptly and maintain booth cleanliness.
• Keep track of shift transaction logs and inventories of supplies.
• Prepare shift reports of daily revenue and transactions.

Skills

Cash handling

Customer service

Math skills

Communication

Shift flexibility

Education

High school diploma or equivalent

Tools

Cash register

Credit card machine

Job description

SP+ (Metropolis) in Orlando is seeking a courteous cashier/attendant to handle parking transactions, assist customers, and maintain accurate revenue records. You will operate a cash register, issue receipts, and guide customers to their destinations with a positive, professional attitude.

Responsibilities include processing payments, maintaining a secure cash bank, handling lost tickets, and resolving issues by involving a supervisor when needed.