Parking Operations Supervisor

SP Plus Corporation; Orlando (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

SP+ Corporation is seeking personnel for a location in Orlando, FL to support day-to-day parking operations and client relations. You will assist with customer interactions, deposits, scheduling, and staff supervision while maintaining security and quality service.

The role requires a High School Diploma and up to six months of parking experience. Availability for special shift patterns, ability to operate garage equipment, and a valid driver’s license are needed.

Qualifications

• Customer service orientation required.
• Clear verbal and written communication skills.
• Ability to adapt to changing shifts and tasks.
• Sound judgment in daily operations.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.
• Courteously assist Customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Education

High School Graduate

Job description

SP+ Corporation is seeking personnel for a location in Orlando, FL to support day-to-day parking operations and client relations. You will assist with customer interactions, deposits, scheduling, and staff supervision while maintaining security and quality service.

The role requires a High School Diploma and up to six months of parking experience. Availability for special shift patterns, ability to operate garage equipment, and a valid driver’s license are needed.