Parking Operations Team Lead II

HealthPartners; Saint Louis Park (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Methodist Hospital is seeking a Parking Operations Team Lead II to oversee parking operations and provide leadership for the parking and access teams at the campus. The role focuses on quality improvements, process development, and ensuring a positive experience for patients and visitors.

FTE 1.0, 40 hours weekly, Monday through Friday, 7am–6pm. Preferred candidates have customer service or patient transport experience, strong communications, and leadership background.

Qualifications

• Experience in customer service or patient-focused environments.
• Previous leadership experience is desirable.
• Strong communication and public interaction skills.

Responsibilities

• Lead and support parking operation programs.
• Provide direction and workflow to ensure smooth operations.
• Contribute to quality improvements and new processes for patient and visitor experience.

Skills

Customer service

Leadership

Public communications

Body mechanics

Spreadsheet

Word processing

Tools

Spreadsheet

Word processing

Job description

Methodist Hospital is looking to hire a Parking Operations Team Lead II – to join our – team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

This position will support the parking operations at Methodist Hospital campus to include the parking and access teams. Along with being able to perform all duties and tasks of access assistants and parking attendants, you will lead and support existing parking operation programs identifying areas for quality improvements, new processes and developing same. Your leadership will provide direction and workflow to ensure smooth operations and a positive experience for our patients and visitors.

Work Schedule:

FTE 1.0, 40 hours per week, Monday-Friday between 7am-6pm.

Preferred Qualifications:

Work experience in customer service, patient transport and body mechanic skills, and public/personal communications desirable. Trained in the use of personal computers using spreadsheet and word processing applications desirable. Previous work experience in a leadership role is desirable.