Parking Operations Lead II — Elevate Patient Experience

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Methodist Hospital is seeking a Parking Operations Team Lead II to oversee the parking and access services on the campus, guiding the team to deliver reliable operations.

You will lead, support, and identify quality improvements, ensuring smooth workflows and a positive patient and visitor experience. Work week is 40 hours, Monday–Friday, 7am–6pm; prior leadership and customer-service experience are preferred.

Qualifications

• Experience in customer service and patient-facing roles.
• Prior leadership or supervisory experience.
• Familiarity with office software (spreadsheets, word processing).
• Strong communication and teamwork.

Responsibilities

• Oversee parking operations and access services on campus.
• Provide leadership to parking attendants and access assistants.
• Identify quality improvements and implement new processes.
• Ensure a smooth and positive patient and visitor experience.

Skills

Customer service

Patient transport

Body mechanics

Public/personal communications

Leadership

PCs & productivity apps

Job description

Methodist Hospital is seeking a Parking Operations Team Lead II to oversee the parking and access services on the campus, guiding the team to deliver reliable operations.

You will lead, support, and identify quality improvements, ensuring smooth workflows and a positive patient and visitor experience. Work week is 40 hours, Monday–Friday, 7am–6pm; prior leadership and customer-service experience are preferred.