Parking Operations Supervisor

UCLA Health; Los Angeles (CA); On-site; USD 68,000 - 135,000; Full time

Job summary

UCLA Health is seeking a Parking Supervisor at the RNPH UCLA Campus to lead a small team of parking assistants and ensure a positive experience for staff, patients, and visitors.

You will schedule staff, maintain service standards, run daily reports, coordinate PARCS system operations, and ensure compliance training, while liaising with location staff and management to resolve issues promptly.

Qualifications

• Requires valid California Driver's License and clean driving record.
• Ability to interact diplomatically with the public and staff.
• Excellent communication and professional presentation in all interactions.
• Ability to schedule and supervise parking staff and coordinate operations.

Responsibilities

• Maintain excellent customer service standards per department policies.
• Create and manage the schedule for parking assistants.
• Respond to patient opportunities and resolve issues promptly.
• Facilitate required compliance training for parking staff.
• Run daily reports and track vehicle counts and financial data.
• Attend meetings and communicate information to location staff.
• Oversee PARCS system operations and maintenance.

Skills

Customer service

Scheduling

Team leadership

Communication

Public relations

Driver's license

Problem solving

Software familiarity

Tools

PARCS system

Job description

UCLA Health is seeking a Parking Supervisor at the RNPH UCLA Campus to lead a small team of parking assistants and ensure a positive experience for staff, patients, and visitors.

You will schedule staff, maintain service standards, run daily reports, coordinate PARCS system operations, and ensure compliance training, while liaising with location staff and management to resolve issues promptly.