Parking Operations & Reservations Specialist

Office of the County Engineer; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Wellness

Professional development opportunity

Flexible spending account

457 deferred compensation plans

Retirement pension (TCDRS)

Transportation assistance (Metro Ride)

Disability and life insurance

Public Service Loan Forgiveness (PSLF)

Job summary

Harris County is seeking a Parking Coordinator to support daily operations of county parking facilities, including reservations, access credentials, and recordkeeping. The role emphasizes data-informed decisions, vendor coordination, and strong customer service for county employees and departments.

You will track utilization, produce reports, and assist with contracts and maintenance. This position requires organizational and analytical skills and a valid Texas driver’s license.

Qualifications

• Associate's degree or equivalent experience.
• Two years of administrative or operations experience can be used in place of education.
• Minimum of 2 years of experience in parking services, administrative coordination, or a related operational support role.
• Familiarity with parking-related software or reservation systems.
• General knowledge of parking facilities, procedures, and best practices.
• Valid driver’s license (Texas upon hire) and good driving record.

Responsibilities

• Assist in coordinating parking operations (reservations, credentials, records).
• Track, analyze, and report on parking utilization, occupancy trends, access activity, and operational data; prepare routine and ad hoc reports to support planning, forecasting, and management decision-making.
• Provide responsive customer service by addressing parking inquiries, resolving access issues and disputes, and escalating complex matters to the Parking Manager as appropriate.
• Assist in the review and organization of parking contracts and leases.
• Coordinate with parking vendors and service providers for routine maintenance, equipment repairs, installations, and service requests.
• Administer and maintain parking databases, access control systems, and Tririga (or equivalent platforms), ensuring accurate data entry, record integrity, and timely processing of system requests.
• Conduct garage and lot inspections
• Develop and maintain parking maps and allocation lists
• Participate in special events and relocation planning
• Perform other duties as assigned.

Skills

Parking operations knowledge

Communication skills

Data analysis

Collaboration

Microsoft Office proficiency

Adaptability to new software

Valid driver’s license

Education

Associate's degree or equivalent experience

Two years administrative/operations experience in lieu of education

Tools

eBuilder

Power BI

Job description

Harris County is seeking a Parking Coordinator to support daily operations of county parking facilities, including reservations, access credentials, and recordkeeping. The role emphasizes data-informed decisions, vendor coordination, and strong customer service for county employees and departments.

You will track utilization, produce reports, and assist with contracts and maintenance. This position requires organizational and analytical skills and a valid Texas driver’s license.