Parking Manager | Roswell, GA

Oaks Services, LLC.; Roswell (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Team-first culture

Flexible schedules

Opportunities for growth

Engaging work

Job summary

12 Oaks Parking in Roswell, GA is seeking a Parking Manager to lead parking operations, oversee staff, and uphold safety and customer service standards. The role requires strong communication, scheduling, and team leadership skills, with weekends required and pay depending on experience.

We offer a team‑or‑culture driven environment with growth opportunities and flexible daily duties to ensure guest experiences meet high standards.

Qualifications

• High school diploma or GED required.
• Proven leadership and team supervision experience.
• Strong communication and organizational skills.

Responsibilities

• Oversee self-parking and enforcement operations in downtown Roswell.
• Lead a team of attendants, focusing on service excellence and productivity.
• Develop staff schedules and assist with hiring as needed.
• Respond to incidents and ensure safety and compliance.
• Document daily activity, revenue, and deposits.

Skills

Leadership

Communication

Multitasking

Customer service

Team management

Education

High school diploma or GED

Job description

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections and Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture- The shared values that sustain relationships and reinforce excellence

The Role: Parking Manager

Location: Roswell, GeorgiaSchedule: 40 hours each week, variable schedule (WEEKENDS REQUIRED)Pay: Pay rate depends on experience

What You Will Do

• General oversight of self-parking and enforcement operations in downtown Roswell including surface lot, street, and garage locations
• Lead a team of enforcement and parking attendants with a focus on operational and customer service excellence while fostering a productive, cooperative, and inclusive working environment to maximize morale, productivity, and efficiency/effectiveness
• Develop and maintain a positive working relationship with clients and team members
• Create and maintain staff schedules
• Conduct interviews and hire associates as needed
• Attend weekly meetings as needed
• Complete daily activity reports, weekly revenue reports and deposits
• Immediate response to reports of accidents, incidents or safety concerns.
• Conduct coaching, counseling and terminations when appropriate, and ensure accountability in meeting performance expectations.
• Training team members in customer service, safety, and inclusion
• Monitor assigned areas to ensure compliance with parking regulations
• Issue parking citations for violations
• Educate violators on parking rules and enforcement procedures
• Address and resolve parking-related disputes and complaints
• Accurately record violations using handheld devices and digital images
• Compile and submit daily activity reports
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies and procedures to achieve overall objectives
• General Maintenance duties as needed

We are not just parking cars - we are driving the guest experience.

What We're Looking For

• A positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age

Why You'll Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks Parking, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.