Valet Supervisor | Johns Creek, GA

12 Oaks Parking; Johns Creek (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Team-first culture

Flexible schedules

Growth opportunities

Engaging work

Job summary

12 Oaks Parking in Johns Creek, GA, seeks a Valet Supervisor to lead a hospitality-focused team and ensure safe, efficient vehicle handling. You will greet guests, manage daily operations, and train staff to maintain a polished service standard.

The role emphasizes guest satisfaction, strong communication, and the ability to multitask in a fast-paced environment with open hours. Join a team-first culture with growth opportunities.

Qualifications

• High school diploma or GED required.
• At least 1 year of leadership experience.
• Valid driver’s license, clean driving record, and minimum 18 years old.

Responsibilities

• Lead by example and create a welcoming environment for guests and the team.
• Greet guests warmly and personalize interactions.
• Oversee daily valet operations to ensure safe, efficient parking and retrieval.
• Support, train, and motivate the team to deliver outstanding service and hospitality.
• Resolve guest concerns professionally to turn challenges into positive experiences.

Skills

Leadership experience

Communication

Multitasking

Team motivation

Guest service

Education

High school diploma or GED

Job description

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections and Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture- The shared values that sustain relationships and reinforce excellence

The Role: Valet Supervisor

Location: Johns Creek, GA
Schedule: Open availability during hours of operation | Monday through Sunday, 10:00 AM 10:00 PM

What You Will Do

• Lead by example and create a welcoming environment for both guests and your team
• Greet guests with a smile and make each interaction feel personal and genuine
• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
• Support, train, and motivate your team to deliver outstanding service and hospitality
• Resolve guest concerns with professionalism and care, turning challenges into positive experiences
• Work together to keep operations smooth and maintain a polished, professional appearance

We are not just parking cars - we are driving the guest experience.

What We're Looking For

• A positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• At least 1 year of leadership experience
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age

Why You'll Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks Parking, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.