Parking Lot Maintenance Technician - Customer Service

Ace Parking Management; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday Pay

Job summary

Ace Parking Management in Dallas is seeking a Maintenance Technician to greet customers, keep parking lots clean, and ensure safe, efficient parking operations. The role requires a strong customer-service mindset and the ability to work 9AM-9PM shifts.

You will monitor facilities, assist with traffic flow, enforce regulations, and collaborate with the team to deliver exceptional service. A high school diploma and strong communication skills are preferred; the company offers benefits and growth

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

Responsibilities

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

Skills

Strong communication

Interpersonal skills

Weather resilience

Customer service

Education

High school diploma or equivalent

Job description

Ace Parking Management in Dallas is seeking a Maintenance Technician to greet customers, keep parking lots clean, and ensure safe, efficient parking operations. The role requires a strong customer-service mindset and the ability to work 9AM-9PM shifts.

You will monitor facilities, assist with traffic flow, enforce regulations, and collaborate with the team to deliver exceptional service. A high school diploma and strong communication skills are preferred; the company offers benefits and growth